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Gerald Jones Auto Group · 2 months ago

Subaru Volvo Business Development Coordinator / Internet Sales Agent

Martinez, GA

Full-time

Onsite

New Grad, Entry Level

Gerald Jones Auto Group is hiring Business Development Coordinators and Internet Sales Agents to join their team. The role involves handling incoming internet leads, setting appointments for vehicle demonstrations, and providing excellent customer service to enhance customer relationships.

AutomotiveCustomer ServiceRetail

Responsibilities

Handle all incoming internet email leads and internet phone leads

Work with internet leads accordingly to set an appointment for a proper vehicle demonstration

Direct customers to product information resources, including those available on the internet

Deliver inquiries/messages intended for other sales personnel and departments promptly

Answer customer calls and establish follows-up with sales appointments

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

Provide customers with initial product information & direct them to the appropriate dealership resources

Present initial financing options based on customer needs

Follow up with leads that are not ready to make an appointment or no-show

Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management

Utilize CRM tracking system daily

Qualification

Sales experienceCustomer serviceMicrosoft WordMicrosoft ExcelMicrosoft OutlookDrive to hit quotasVerbal communicationWritten communicationSelf-motivation