Apply on Employer Site

NEOGOV · 4 months ago

Network Systems Technician I/II

City of Escondido, CA

Full-time

Onsite

Entry, Mid, Senior Level

$66K/yr - $96K/yr

1+ years exp

The City of Escondido is seeking a Network Systems Technician I/II to join their Information Systems Department. The role involves providing technical assistance for computer, phone, and network-related issues, as well as setting up and maintaining networked systems and equipment.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment

Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs

Conducts system and database back-ups as necessary; files back up procedures

Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements

Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization

Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions

Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights

Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations

Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary

Performs related duties as required

Qualification

Network administrationTroubleshootingTechnical supportMicrosoft certificationCisco certificationComputer hardwareCustomer serviceProblem analysisTeam coordinationCommunication skills

Required

Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field

One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience

Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience

Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido

Hardware, Microsoft, Cisco or Dell certifications preferred

Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying

A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement

Benefits

The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance.

The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget.