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NEOGOV · 3 months ago

GIS / Flex Administrator

Sheriff & Jail, TX

Full-time

Onsite

Mid Level

$87K/yr - $87K/yr

3+ years exp

NEOGOV is a company that provides technology solutions for public sector organizations. They are seeking a GIS / Flex Administrator responsible for the implementation and maintenance of the Motorola Flex CAD/RMS software and providing support for GIS programs. The role includes troubleshooting, data quality control, and coordinating with various departments to ensure efficient system operations.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Monitor system implementations including the coordination of inter-local agreements and CJIS requirements

Maintain all system security to include adding, modifying and deleting users in both Windows and CAD/RMS software, adjusting user privileges, configuring login parameters and tailoring CAD/RMS users' login scripts

Responsible for the proper configuration and implementation of CAD/RMS modules, Code tables, workflow and CAD/RMS mapping

Coordinate with contracted support to monitor disk storage utilization, monitor memory utilization, and plan for future hardware needs

Verify with contracted support that regular system backups are completed successfully

Review changes to upcoming Flex releases and verify there will be no impact to the existing implementation, including GIS

Participate in a 24/7 on-call rotation with the possibility of responding outside of the normal on-call rotation in the event of an emergency

Remain current on job-specific procedures through training courses, professional associations and trade publications to apply appropriate methodologies

Provide first level support to assist in solving all problems reported to helpdesk. Communicate with CAD/RMS vendor helpdesk to resolve issues

Perform data entry audits to ensure data entry standards are being followed

Coordinate with the Dispatch Manager to write, establish, implement and enforce standards, policies and procedures to ensure efficient and effective use of the CAD/RMS hardware, software and operating systems

Prepare written documents and reports (e.g., monthly and special reports, bulletins, analyses, etc.) to communicate information

Assist with the formation of an internal committee to evaluate the functionality and efficiency of the CAD/RMS to consider upgrades, new modules, feature requests, and approval of voting on feature requests

Attend shift briefings or meetings to obtain and/or disseminate information regarding issues with the Flex CAD/RMS software from end-users

Coordinate with new agencies that are interested in joining the Ellis County Public Safety System (ECPSS)

Participate in bi-weekly calls during hosted agency Flex implementations

Coordinate and alter existing policies as needed as the Ellis County Public Safety System (ECPSS) grows

Perform other duties as required

Coordinate with the County GIS Department and Dispatch Manager to create, update, and maintain a variety of GIS programs, databases, and processes by utilizing GIS systems to generate a variety of maps, charts, data, and related materials for assignments while adhering to quality standards

Manage the implementation of weekly mapping updates pushed by the County GIS Department

Manage and correcting street addressing issues submitted through the support ticketing system

Overseeing required GIS software upgrades as needed for the continued functionality of the Flex system

Inputs and compiles geographic data from a variety of sources and produces high quality outputs as needed or assigned

Assigns and maintains 9-1-1 addresses using addressing standards

Provide mapping support to the Sheriffs’ Office

Interprets and transfers data from source documents including plats, record drawings, profiles, legal descriptions, and other mapped information

Qualification

Flex CAD/RMS AdministrationGIS ManagementWindows Server PlatformsFaircom Database EngineData Quality ControlAnalytical SkillsEffective CommunicationTeam CollaborationProblem Solving

Required

Associate's degree in computer science, Management Information Systems or a related field

In lieu of an associate's degree in the related fields, three (3) years' experience in a systems administration field or equivalent combination of education and experience

County organization, operations, policies and procedures

State and federal laws relating to information technology and public safety technology

Flex CAD/RMS Administration

Confidential and record retention requirements

Administering, interfacing with, and maintaining Faircom Database engine

Installing, configuring, and maintaining on Flex PC applications

Coordinating with contracted support to ensure administering and maintaining all aspects of the Flex server application are maintained

Solid understanding of Windows server platforms

Analyzing information technology issues, evaluating alternatives, and making logical recommendations based on findings

Working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public

Assessing and prioritizing multiple tasks, projects and demands

Effective oral and written communication

Be a citizen of the United States of America

At least 21 years of age at time of application

No less than Honorable Discharge if prior military

Has passed a general educational development (GED) test indicating high school graduation level; or holds a high school diploma

Have a favorable driving record and hold a valid driver license, if not licensed by the State of Texas, be able to obtain a Texas Driver License before employment

Have a favorable work and school record

Not have a criminal record that would preclude hiring, as determined by TCOLE and Ellis County Sheriff's Office standards