NEOGOV · 3 months ago
Director II, Admissions
La Plata, MD
Full-time
Onsite
Lead/Staff, Director/Executive
$75K/yr - $127K/yr
5+ years expThe College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution committed to student success. The Director II of Admissions is a senior-level role responsible for overseeing the admissions department, implementing innovative recruitment strategies, and ensuring a barrier-free admissions experience for students.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Direct the work of the Admissions office, including recruitment, and the Admissions Services Center
Manage day-to-day department operations, including monitoring and evaluating the activities of the department
Select, supervise, and evaluate the professional and support staff assigned to the department
Provide or secure training for staff, to ensure adherence to laws, policies, procedures, processes, and excellent service
Oversee the development and administration of a balanced budget
Provide leadership to ensure the utilization of a variety of effective and best practices in admissions, recruitment, and call centers, to ensure high quality delivery of student support services
Ensure that services meet the needs of both credit and continuing education students and integrates services for special populations into programs in the department (returning adults, high school students, etc.)
Ensure that admissions and residency policies are enforced
Implement new technology to better serve current and prospective students
Manage relevant content for admissions, dual/concurrent, and orientation websites
Develop initiatives to increase enrollment and utilize data for continuous improvement
Develop an annual recruitment calendar with accompanying goals, intended outcomes, and an evaluation plan
Develop and monitor the AOD unit assessment plan (Yearly Game Plan) and report yearly outcomes
Participate in the marketing of student services through preparation of materials for the college catalog, student handbook, brochures, the web, and social media
Oversee the CRM (Ellucian Recruit) to ensure effective communication to suspects, prospects, and applicants at each stage of the enrollment funnel
Analyze activity at each stage of the enrollment funnel and develop strategies to move suspects, prospects, and applicants through to the next stage of enrollment
Provide a metrics report on all admissions activities three times per year (fall, spring, summer), highlighting tactics that increased enrollment
Provide weekly, monthly, and an annual enrollment report which highlights the enrollment funnel, including total contacts, applicants, enrolled, and other enrollment related data
Oversee and/or respond to inquiries of the U.S. Immigration Service regarding international students
Oversee and/or Prepare I-20s, enters student information into SEVIS database, advises students on F-1 status and monitors their academic progress
Serve as the Primary Designated School Officer and work with Designated School Officer (DSO) to help international students navigate the enrollment process, including but not limited to registering students in SEVIS, educating students on compliance with regulations, and maintaining the international records
Remain informed about international policies and laws, ensure that the college stays in compliance with international student regulations
Represent the Admissions Department (AOD) on college wide committees and meetings, especially campus committees that directly impact the vision of the department
Participate in Maryland community colleges admissions affinity group
Develop strong partnerships/alliances with academic departments and the college community through timely communication and clearly established goals
Collaborate with local school systems and private high schools by retrieving student data and planning recruitment visits. This includes coordinating recruitment efforts and the registration process for dual on-campus and dual in-school classes. Provides information to local schools about their students’ enrollment, progress, and success at CSM
Qualification
Required
A bachelor's degree is required
Five years' experience in student service area with progressively greater responsibility
Demonstrated ability to work effectively with students, peers and community organizations
Effective managerial, supervisory, and human relations skills
Excellent oral, written, and interpersonal skills
Ability to develop and manage budgets
Ability to work with professional integrity and discretion
Capacity and willingness to accept duties with initiative and resourcefulness
Strong analytical skills including data gathering, analysis, assessment and evaluation, and evidence-based planning
Must maintain insurability for vehicle use under the college's liability insurance coverage
Proficient in Microsoft office suite
Preferred
Prior experience in a college admissions office preferred
A master's degree in education or a related field is preferred
Prior experience in a community college preferred
Experience with international students preferred
Benefits
Excellent health insurance benefits
State Retirement Pension plan
Wellness programs
Code Green early closure Fridays in the summer
College closure for spring break and several major holidays, including the week between Christmas and New Year
For several days in March for Spring Break
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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