NEOGOV · 6 months ago
Enrollment Specialist
Hampton, VA 23668
Full-time
Onsite
Entry, Mid Level
$0/yr - $0/yr
2+ years expNEOGOV is seeking an Enrollment Specialist at Hampton University’s Workforce Development and Allied Health Center, responsible for managing the student enrollment process. The role involves guiding prospective students through application procedures, providing program information, and collaborating with various departments to meet enrollment targets.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Guide prospective students through the entire enrollment process, from inquiry to final registration
Answer inquiries regarding programs, admissions requirements, and financial aid options
Collaborate with the marketing team to organize recruitment events and webinars
Assist students in completing necessary application forms and gathering required documentation
Identify collaboration opportunities with external organizations
Maintain accurate records of student applications and admission status
Track and report on enrollment data to meet targets and improve processes
Provide exceptional customer service to ensure a positive experience for all applicants
Coordinate with Executive Director to align recruitment efforts with department goals
Conduct follow-up with prospective students to provide additional support and guidance
Attend college fairs and outreach events to promote programs
Other duties as assigned by the Executive Director
Qualification
Required
Bachelor's degree or 3 years of experience in Education, Business, or a related field
At least 2 years of experience in admissions, enrollment, or student services
Strong communication and customer service skills
Proficiency in Microsoft Office and CRM systems
Ability to handle multiple tasks and prioritize in a fast-paced environment
Familiarity with higher education admissions processes, especially in workforce development or allied health programs
Experience working with diverse student populations is a plus
Excellent interpersonal skills, with the ability to build rapport with potential students
Strong organizational and time management abilities
High attention to detail in managing applications and records
Ability to work independently and as part of a team
Critical thinking and problem-solving skills
Experience in conducting phone-based or in-person interviews
A passion for education and helping students achieve their goals
Cultural competency and sensitivity when working with diverse populations
Ability to analyze enrollment data and provide insights to improve the process
Ability to incorporate technology to optimize processes and procedures
Proficient in Microsoft Office Suite
Availability to attend occasional recruitment events outside regular working hours
Benefits
Health care
Dental
Vision
Retirement
Life insurance
Short-term disability
Long-term disability
Legal insurance
Accident
Critical illness
Hospitalization
Tuition remission
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase