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Swyft Fiber · 4 months ago

Community Outreach Sales Representative - Natchitoches, LA

Natchitoches, LA, Natchitoches, LA, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Swyft Fiber is a company that offers broadband internet services, and they are seeking a Community Outreach Sales Representative. The role involves selling products and services to current and new clients in a face-to-face environment, ensuring customer satisfaction, and maintaining communication with existing customers.

ISPTelecommunicationsWired Telecommunications

Responsibilities

Initiates and engages with potential subscribers to promote and sell our broadband internet services

Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs

Demonstrates the functions and utility of products or services to customers based on their needs

Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale

Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest

Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems

Provides periodic territory sales forecasts

Builds and maintains a network of sources from which to identify new sales leads

Qualification

Broadband technology knowledgeOutside sales experienceSalesNegotiation skillsCustomer service skillsMicrosoft Office proficiencyAnalytical skillsOrganizational skillsProblem-solving skillsInterpersonal skillsWork independently