Paciolan · 3 months ago
Payments Director
Irvine, CA
Full-time
Onsite
Director/Executive
$160K/yr - $215K/yr
8+ years expPaciolan is the leading live events platform that connects fans to sports, concerts, and theatrical events. They are seeking a Director of Payments to lead their payments strategy, operations, and partnerships, focusing on driving growth and improving client experiences.
SoftwareTicketing
Responsibilities
Define and execute payments strategy in alignment with platform modernization initiatives
Drive ongoing strategic decisions and payment product changes that can deliver incremental revenue and client value
Lead relationships with PSPs, acquirers, card networks, fraud/risk vendors, and emerging payment providers
Negotiate commercial terms to improve economics, reliability, and flexibility
Ensure seamless client onboarding, settlement, and reporting across all payments flows
Partner with Revenue and Client Success teams to deliver value-added payment services that drive client retention and adoption
Optimize payment economics and identify opportunities for incremental revenue
Partner with finance, security and legal teams for PCI compliance, fraud/risk management, and regulatory requirements
Build scalable processes for dispute resolution, reconciliations, and settlement accuracy
Serve as payments subject-matter expert for Product, Technology, Finance, and Client Services
Provide regular updates to senior leadership and act as the internal 'voice of payments.'
Qualification
Required
8+ years of professional experience, with at least 5 years working in payments, fintech, or related financial services
Strong understanding of payment processing models (merchant of record, payfac, platform partnerships)
Proven success managing PSP/acquirer relationships and negotiating contracts
Experience balancing compliance (PCI, AML, fraud) with client service and business growth
Excellent cross-functional leadership skills; able to work with product, tech, finance, and client teams
Analytical thinker with ability to model economics and articulate tradeoffs
Benefits
Medical
Dental
Vision
Health Savings Account
Life Insurance and Other Insurance Plans
Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave
20 Paid Holidays
401(k) + Match
Short/Long Term Disability
Company
Paciolan
Paciolan provides sports and entertainment venues with the software needed to facilitate automated ticketing.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
TCVMarwit
2017-06-12Acquired
2004-11-11Series Unknown
2004-01-12Series E· $5M
Leadership Team
Keith White
CTO / CPO
Recent News
Sports Business Journal
2024-04-06
Sports Business Journal
2024-04-06
Dallas Innovates
2023-12-27
Company data provided by crunchbase