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NEOGOV · 3 months ago

Claims Investigator-Adjustor - SR-23

Future vacancies with immediate vacancy in Hilo, HI

Full-time, Contract

Hybrid

Mid, Senior Level

$67K/yr - $67K/yr

3+ years exp

NEOGOV is a company that supports the County of Hawai'i in various capacities, and they are seeking a Claims Investigator-Adjustor to investigate, adjust, and negotiate claims related to property damage and personal injury. The role involves conducting investigative work for litigation, preparing reports, and assisting County attorneys in legal proceedings.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Determines, evaluates, and verifies the facts set forth in any claim or lawsuit filed against and by the County

Locates, interviews, and interrogates the principals involved and/or the witnesses

Inspects the physical evidence of damages; gathers and verifies the value of damages by asking for expert opinions when necessary; arrives at judgments of the worth of statements given by individuals

Obtains additional, clarifying, or substantiating information, evidence, and facts

Prepares reports on findings with recommendations

Negotiates for the settlement of claims to the satisfaction of the principals involved

Recommends to the Corporation Counsel the acceptance or rejection of liability by the County or action to be taken against individuals who owe the County

Checks with the appropriate agencies to determine the assets of individuals against whom the County has claim

Follows up on delinquent accounts by personal interview and recommends new terms or enforcement of terms based on findings

Assists the County attorneys in the presentation of cases

Testifies and presents supporting information in court, arbitrations, mediations, hearings, administrative hearings or any other quasi-judicial proceedings

Assists the County attorneys in presenting evidence and producing witnesses

As directed, works with County commissions, boards, administrators, and others in judicial or quasi-judicial hearings

Monitors and evaluates all requests for No-Fault benefits, including medical treatment plans for compliance with appropriate laws and guidelines; recommends the approval or disapproval of payments, treatment plans, or modifications to plans

Notifies claimant or authorized representative when No-Fault benefits are about to be or have been exhausted

Locates missing persons

Investigates complaints against County of Hawai'i employees

Prepares detailed reports of investigations, analyses, findings, and recommendations; prepares other administrative reports as required

Serves complaints, counter and/or cross claims, warrants, subpoenas, summonses, or other documents for the Office of the Corporation Counsel

Investigates hardship cases in condemnation proceedings and workers' compensation cases

Performs other related duties as assigned

Qualification

Investigational workClaims adjustmentNegotiation skillsReport writingInterviewing techniquesHuman relationsCourt proceduresLegal knowledgeAnalytical skills