United Water Restoration Long Island · 3 months ago
Senior Sales and Service Plumbing Technician
United Water Restoration Long Island is dedicated to delivering exceptional service and empowering their team members. They are looking for a skilled, client-focused, and leadership-minded Senior Sales & Service Plumbing Technician who will handle complex plumbing jobs, support technicians, and run training sessions while ensuring high standards of professionalism and client satisfaction.
Construction
Responsibilities
Delivering "5-Star" client experiences through expert diagnostics, communication, and craftsmanship
Leading and training — owning the onboarding process for new plumbers and running weekly hands-on technical trainings
Serving as Manager on Duty (MOD) on a rotating schedule — guiding technicians through job estimates, troubleshooting, and solution recommendations
Driving consistent sales results, producing a minimum of $50,000 in monthly revenue through diagnostics and completed work
Supporting technicians in real time to ensure quality control, safety, and adherence to company processes
Partnering with dispatch and operations to maintain efficient schedules, transparent communication, and high team morale
Qualification
Required
Skilled, client-focused, and leadership-minded Senior Sales & Service Plumbing Technician
Ability to handle complex plumbing jobs
Experience in supporting technicians in the field
Experience in running weekly training sessions
Ability to serve as Manager on Duty
Experience in delivering '5-Star' client experiences through expert diagnostics, communication, and craftsmanship
Experience in leading and training new plumbers
Ability to drive consistent sales results, producing a minimum of $50,000 in monthly revenue
Experience in supporting technicians for quality control, safety, and adherence to company processes
Ability to partner with dispatch and operations for efficient schedules and communication
Leadership and mentorship skills
Client-focused approach
Sales-minded technician with a focus on diagnostics and recommendations
Enjoyment in teaching, coaching, and sharing knowledge
Ability to remain calm under pressure
Team-driven mentality
Tech-savvy and organized, comfortable using mobile apps, digital forms, and dispatch systems
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance