NEOGOV · 3 months ago
E-911 Communication Officer
911 Center, GA
Full-time
Onsite
New Grad, Entry Level
$36K/yr - $36K/yrNEOGOV is a company that supports public safety communications, and they are seeking an E-911 Communication Officer. This role is responsible for receiving, processing, and dispatching emergency and non-emergency information within the E-911 Communications Center.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Operates emergency E-911 telecommunications equipment, receives requests for emergency services, and properly records and transfers the request to the appropriate department or dispatch position
Operates radio equipment to dispatch law enforcement, fire, or other personnel and equipment to handle emergencies and other services in the field
Maintains contact with and coordinates the movement of field emergency response units, maintaining the status of each
Maintains regular contact with police officers in the field to verify their location and ensure that adequate backup is available to respond to emergency calls
Transfers medical calls to ambulance service and verifies if medical emergencies are of a life-threatening nature
Monitors Emergency Management Agency (EMA) radio traffic
Monitors weather computer system and coordinates the receipt and dissemination of all weather statements
Performs specific duties at the fire consoles i.e. updating fire data, verifying premise information
Operates Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals verifying warrants, running criminal histories, and tags
Operates GCIC/NCIC terminals to provide information requested and required by units in the field
Works with the general public in dealing with emergency and non-emergency situations, providing necessary information or redirecting calls
Operates communications support equipment as required
Qualification
Required
High School Diploma or equivalent
Must be able to type 30 wpm
Must pass P.O.S.T. Certification Exam
Valid Driver's License
Willing to work a 12 hour shift
Preferred
Some experience in public safety communications
Benefits
Medical / Dental / Vision plans
Prescription coverage
Discounted Fitness centers
Employer-sponsored pension plan
Deferred Compensation Plan
Flexible Spending Account(s)
Employee Assistance Program
Annual/Sick Leave
Group Life Insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase