NEOGOV · 3 months ago
Fiber Optic Field Technician II
Wilson, NC
Full-time
Onsite
Entry, Mid Level
$50K/yr - $87K/yr
2+ years expThe City of Wilson is known for innovation and outstanding service, and they are seeking a Fiber Optic Field Technician II to perform specialized technical duties in the repair, maintenance, construction, and splicing of the city's fiber optic network. The role involves responding to repair calls, performing construction and splicing on fiber optic cables, and ensuring network functionality.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responds to emergency and non-emergency repair calls regarding all aspects of the city's OSP fiber optic network
Performs construction, splicing, distribution changes of the OSP fiber optic cables and installs ONT units at customer's homes and places of business
Performs tests on the OSP network at the residence or business to troubleshoot problems
Makes necessary repairs on the OSP facilities at the residence or business once problem is identified
Assures network is functioning properly before leaving customer site
Attends safety and OSHA compliance meetings; attends training sessions as required
Fusion Splices fiber optic cable, mounts splice closures and ONT's and performs other OSP functions as directed by the OSP Operations Supervisor
Performs other related duties as assigned
Serves as a backup to the Facility Services Technicians as work load demands
This position will be subject to call outs to meet service requirements and stand on call duty. Weekend and holiday work may be required as service demands dictate
Qualification
Required
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent
Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with a minimum of 2 years' experience as a Fiber Optic Field Technician I and successfully demonstrating the advanced skill levels required by the Fiber Optic Field Technician II position
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated
Knowledge of the standards, materials, techniques and equipment used in the installation, maintenance, and repair of OSP fiber optic equipment
Knowledge of PON networks and fiber optic transmission
Knowledge of department and city policies and procedures and relevant federal, state, and local laws and regulations
Skill in the operation of specialized maintenance, test and fusion splicing equipment
Skill in operating specialized test equipment and ability to interpret test results
Knowledge in taking and understanding loss measurements
Documents all splicing information and provides to appropriate city personnel
Skill in oral and written communication
Skill in working with the public, both at customer's homes and in large corporate settings
Skill in operating bucket trucks
Must pass basic technician installation exam
Must be able to work safely from heights
Ability to work comfortably and effectively with the public is a must
Benefits
Paid vacation and sick leave
Paid holidays (maximum 12 per year)
Health/dental/vision insurance
Membership in the North Carolina Local Government Employees' Retirement System
5% 401(k) contribution
Flexible Spending Account (FSA) for medical and childcare expenses
Paid Life Insurance
Teladoc (Telemedicine)
Supplementary benefits including critical care, cancer, accident, medical bridge, long and short term disability and term and whole life insurance.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-10-31
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