NEOGOV · 4 months ago
CSCD Office Specialist I
Austin, TX
Full-time
Hybrid
Entry Level
$30K/yr - $34K/yr
3+ years expNEOGOV is a company that provides innovative solutions for government agencies. They are seeking a CSCD Office Specialist I to perform clerical and administrative support tasks, conduct research and analysis, and provide information to the public regarding department procedures and policies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures. Performs research and analysis in furtherance of program and department goals. Gathers information and statistical data. Creates databases and generates reports using spreadsheets, databases, and word processing and presentation software
Performs general office functions. Writes and prepares correspondence. Performs and conducts research and interpretation of data. Proofs documents and performs quality control reviews. Opens and distributes incoming mail, prepares mail outs, and maintains mailing lists. Maintains office schedules and appointments. Makes copies, does filing and sends faxes. Performs data entry on a regular basis. Schedules meetings, conferences and facilities. May assist with department personnel functions. Performs general office activities, such as ensuring facility availability, opening and closing doors, assisting in administrative staff support. Participates in complex/technical administrative projects with staff as directed. Assists with specialized or difficult work activities of subordinates or other staff members, such as mileage and travel/training requests and submittals. Responds to technical administrative questions, and ensures necessary follow-up
Performs receptionist duties, answers telephone, directs calls, office errands and takes and relays accurate messages. Logs phone calls and visitors. Greets and receives the public. Answers general questions about the department, its functions and activities, and its interrelationships with County departments and outside agencies. Refers individuals to appropriate persons, departments, or agencies
Provides direction and information to the public on department and County procedures, regulations and policies. Records transactions and maintains manual and computerized journal entries. Processes financial reports, including receipts, claims, and disbursements. Receives, posts and issues receipts for fee payments or other charges and submits monies and pertinent information to appropriate departments
Maintains effective document, file, and record retrieval systems. Maintains accountability for paper and electronic files. Creates, compiles, retrieves and disseminates information using computer and paper files. May be responsible for record storage. May maintain records and files for microfilming. May be responsible for scanning documents and managing indexed files. May serve as timekeeper
May translate for Spanish speaking clients. Serves as a notary public. Orders and purchases office supplies
Performs other job-related duties as assigned
Qualification
Required
High School diploma or G.E.D
Three (3) years of responsible office/clerical experience, including the operation of computer equipment to include word processing, spreadsheets, databases and a variety of software packages
Knowledge of modern office/clerical practices, procedures, and methods
Knowledge of policies, practices, procedures and terminology of assigned function
Knowledge of file management and techniques
Knowledge of principles and procedures of record keeping
Knowledge of customer service etiquette
Knowledge of computer equipment to include word processing, spreadsheets, databases and a variety of software packages
Knowledge of business English, spelling and arithmetic, letter writing, grammar and punctuation and report preparation
Skill in conducting research and presenting information
Skill in processing financial reports, including receipts, claims, disbursements, travel, purchasing and mileage submittals
Skill in performing cashier duties, such as receiving cash, issuing and posting receipts for fee payments or other charges
Skill in operating a variety of modern office equipment, including a computer
Skill in both verbal and written communication
Ability to compile data and write clear and comprehensive reports
Ability to understand and carry out verbal and written directions
Ability to perform multitasking
Ability to create effective filing systems, and retrieve and disseminate information
Ability to establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public
Preferred
Bilingual in English and Spanish
Experience working with a criminal justice agency
Benefits
Comprehensive health insurance
No-cost, on-site Health and Wellness clinic
Longevity pay
Paid vacations
Sick time
Personal holidays
Industry competitive salary structure
Friendly, stable work environment
Credit Union
Deferred Compensation
Direct Deposit
Employee Assistance Program
Employee Organizations
Employee Health & Wellness Clinic
Holidays
Insurance
Longevity
Parking
Personal Holidays
Retirement
Sick Leave
Parental Leave
Tuition Refund
Vacation
Workers' Compensation
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase