PuroClean Disaster Services · 5 months ago
Project Manager / Lead Restoration Technician
Linthicum Heights, MD 21090
Full-time
Onsite
Mid, Senior Level
$50K/yr - $80K/yr
3+ years expPuroClean Emergency Restoration specializes in disaster recovery services, and they are seeking a Lead Technician / Project Manager to oversee restoration projects for both residential and commercial clients. The role involves managing crews, communicating with clients and adjusters, and ensuring high-quality service during restoration efforts.
Consumer Services
Responsibilities
Act as the primary point of contact for residential and commercial clients, insurance adjusters, and subcontractors
Scope and document losses using Xactimate or similar software
Develop and manage job budgets, timelines, and work orders
Coordinate teams, equipment, and subcontractors to ensure timely job completion
Maintain detailed documentation: job notes, photos, moisture readings, and compliance records
Lead on-site crews during water mitigation, mold remediation, fire/smoke cleaning, demolition, and rebuild phases
Perform moisture mapping, structural drying, containment setup, and use of restoration equipment (dehumidifiers, air movers, HEPA systems)
Ensure adherence to IICRC standards and OSHA safety protocols
Communicate proactively with customers throughout the project lifecycle
Handle change orders, scope clarifications, and walk-throughs
Deliver exceptional service in high-stress environments
Qualification
Required
3+ years of experience in property restoration (residential and/or commercial)
Leadership or project management experience in the field
IICRC Certification — WRT required; ASD, AMRT, FSRT preferred
Strong communication and documentation skills
Proficiency in using restoration tools and software (e.g., moisture meters, Xactimate)
Valid driver's license & clean driving record
Ability to lift 50+ lbs and work in attics, crawlspaces, and construction zones
Preferred
Experience with commercial property losses (schools, retail, industrial)
Familiarity with platforms like DASH, MICA, or Encircle
Bilingual (English/Spanish) is a plus
Benefits
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Training & development
401(k) matching
Company parties
Paid time off
Project-based bonuses & overtime available
Paid holidays and PTO
Health, dental & vision insurance contribution
Option for 401(k) with company match
Company vehicle, phone, and fuel card for business purposes
Ongoing training and certification reimbursement
Company
PuroClean Disaster Services
PuroClean, a leader in property emergency services, helps families and businesses overcome devastating setbacks caused by water, fire, mold and other conditions resulting in property damage.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steve Scott
Director Of Operations/ Managing Partner
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