EV.Careers · 3 months ago
Traveling Field Service Technician- Michigan Service Area
United States
Full-time
Remote
Mid Level
$23/hr - $33/hr
3+ years expPlug Power Inc. is a company focused on fuel cell products and is seeking a Regional Field Service Technician to support their installations in electric lift trucks. The role involves performing preventative maintenance, troubleshooting, and servicing fuel cells across the assigned Michigan service area, while ensuring excellent communication with customers and adhering to safety procedures.
Staffing & Recruiting
Responsibilities
Maintenance and service of fuel cells at a variety of customer sites throughout their assigned region
Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a variety of customer sites throughout their assigned region
Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells
Providing emergency support service to customers as required
Purchasing tools, equipment, and parts for customer service and support as required
May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems
May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells
Providing regular feedback to service specialists regarding fuel cell performance and field maintenance issues
Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation
Exhibiting and enforcing safety procedures in the field or customer sites
Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
Always Represent Plug Power in a professional manner and in all interactions
Perform other duties as assigned
Qualification
Required
Minimum high school diploma or equivalent with technical electrical coursework
Three (3) or more years of direct experience in mechanical and electrical troubleshooting
Formal training and education may be also considered in lieu of direct experience
Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
Must be able to lift 50 pounds on a regular basis unassisted
General mechanical aptitude is required
Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
Excellent verbal and written communication skills
Creativity in solving technical problems
Ability to work independently
Uncompromising dedication to quality
Exceptional time management skills with the ability to handle multiple tasks
Punctual and reliable
Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug Power
Ability to travel 100% of the time
Preferred
Knowledge of lift truck operation and applications is highly preferred
Benefits
Health, Dental & Vision Insurance eligibility starting from the first day of hire
401(k) with 5% company match
Bonus eligibility
Paid time off including vacation, personal and sick time
Paid Holidays
Wellness Reimbursement Program
Potential to apply for Tuition Reimbursement
Employee Referral program
Employee Assistance Program
Company
EV.Careers
EV.Careers is the only recruiting firm that owns the electric vehicle industry's only dedicated talent platform.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase