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NEOGOV · 4 months ago

Mental Health Outreach Coordinator (Temporary)

North Charleston, SC

Full-time, Contract

Onsite

Entry, Mid Level

$30.64/hr - $34.45/hr

1+ years exp

NEOGOV is seeking a Mental Health Outreach Coordinator to work with the CCSO’s Director of Mental Health. The role involves delivering resources to enhance social and economic circumstances affecting mental health incidents and conducting community follow-ups for individuals who have experienced such incidents.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Utilize Critical Incident Management System software (CIMS) to track incidents of behavioral health crises and coordinate follow up efforts in partnership with other providers in the community

Conduct community follow ups for individuals, both in person and via phone, who have experienced behavioral health incidents in Charleston County and connect them to appropriate resources and involve family, significant others, and participant-identified collateral contacts whenever possible in-service referral and planning

Research and refer at-risk individuals to community resources, such as mental health and substance related support services, public benefits, healthcare, support groups, etc

Follow up post-intervention with at-risk individuals in the community to ensure that their situations have improved. Monitor and track milestones in participation, such as employment acquisition, completion of certificates, increased wages and other outcome measures of success

Act as advocate and liaison for at-risk individuals in securing access to community services, housing, educational and vocational services, income support, and natural support such as self-help

When appropriate, participate as part of a multi-disciplinary team to strategize how best to support and supervise at-risk individuals in the community, communicating with all relevant parties, including the at-risk individual, family members, significant others, providers, judge, prosecutor, and defense attorney

Document all follow ups in accordance with applicable agencies, local, state and federal regulations and always maintain confidentiality

Provide regular updates to the court and other stakeholders regarding the at-risk individual’s engagement in referral services in the community as required by the judge

Provide support, guidance and assistance to Deputies on scene with those in crisis, to include coordination with Mobile Crisis when appropriate. Maintain a strong working relationship with Patrol Deputies and Supervisors through regular contact

Develop and maintain a list of community resources beneficial for at-risk individuals for Patrol Deputies to utilize when they encounter those in need

Display sound judgement and safety considerations regarding any follow up activity, effectively utilizing support from Deputies for any security concerns

Identify and support those jail residents at risk of mental health incidents and assess their re-entry needs to include housing, benefits, mental health and substance use treatment after release

Participate in Community and Outreach events that may include some evening and weekend hours as part of the Community Wellness Unit

Performs other duties or assumes other responsibilities as apparent or assigned

May be required to work evenings, holidays or weekends as directed. Must be proficient in the use of Microsoft Office

Qualification

Critical Incident Management SystemCase management experienceDegree in Human ServicesNCIC certificationMicrosoft OfficeAdvocacy skillsResearch skillsCommunication skills