NEOGOV · 2 months ago
IT Support Technician (Temporary Contract)
Texas 77515, TX
Full-time, Contract
Onsite
Entry Level
$25/hr - $25/hr
1+ years expBrazoria County's Information Systems team is looking for an enthusiastic and hands-on IT Support Technician for a temporary assignment. In this role, you will provide essential support to ensure employees have the tools they need, including setting up new desktop computers and collaborating with technicians on hardware installations.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Be the go-to person for setting up new desktop computers, monitors, and all the essential peripherals from the ground up
Collaborate with our computer and network technicians on hardware installations, equipment rollouts, and clean cable management projects
Provide friendly, hands-on support to our users, ensuring their new setups are running smoothly from day one
Help organize our IT storage areas, keeping parts and equipment ready for deployment
Play a vital role in our asset management by accurately tracking equipment and keeping our inventory database up-to-date
Uphold our security-first mindset by following and reinforcing all county and IT policies to keep our network and data safe
Qualification
Required
You have an Associate's degree (or are currently pursuing one) in a tech field like Information Systems or Computer Science, OR
You have at least one year of hands-on experience in an IT support or service delivery role
A solid working knowledge of desktop hardware, software, and basic networking concepts
You're a natural communicator and are comfortable explaining technical concepts to non-technical users
Customer service is in your DNA—you're patient, polite, and genuinely enjoy helping people
You're a fantastic team player who builds positive working relationships with everyone
You stay cool under pressure and can handle stressful situations with tact and professionalism
You are a sharp and efficient troubleshooter who can logically diagnose and solve problems
Reliability and organization are your strong suits; you can follow instructions and juggle multiple tasks without breaking a sweat
You must have a valid Texas Driver's License
You must be able to pass an FBI criminal background fingerprint check
This is a full-time, on-site position. Remote work is not available for this role
You should be comfortable with lifting and carrying equipment like computers and printers, weighing up to 50 pounds
You should be comfortable working in a traditional office environment and visiting other department locations
You should be comfortable sitting for periods, as well as standing, walking, and reaching for equipment
Benefits
Government Pension through TCDRS with fixed interest and a county match of 2:1 at retirement
457 Deferred Compensation Plan as an additional savings for retirement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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