TeamLogic IT of Mountain View ยท 4 months ago
Level II/III Technician
Mountain View, CA 94043
Full-time
Hybrid
Mid, Senior Level
$36/hr - $52/hrTeamLogic IT of Mountain View delivers comprehensive, world-class IT services to a rapidly growing client base. They are seeking an experienced IT and networking professional to manage and monitor client IT infrastructure and support cloud services.
Information Technology & Services
Responsibilities
Must be located in the San Francisco Bay Area, South Bay preferred
Managing and monitoring our client's computers, network, servers, systems, and entire IT infrastructure
Supporting cloud infrastructure including Azure, SharePoint, and other cloud based services
Creating, managing, and implementing projects; small to large
Troubleshooting server, network, wireless, hardware, and software issues
Updating client IT documentation, network maps, tickets, and notes
Server account management; joining new and existing computers to domain
Software setup, configuration, and troubleshooting
Data backup and recovery (local and cloud); drive imaging
Local and hosted email migrations
Troubleshooting and remediation of problems on PC and Mac workstations
Provide telephone support to resolve issues on-line through remote access
Installation, configuration and administration of Windows servers including a deep understanding of Virtualization, Active Directory, and cloud hosting
Network design, planning, implementation and support including DHCP, DNS, Domains, Firewall setup, VLANs, VPN access and redundant ISP load balancing and failover
Setting up maintenance schedules and monitoring issues using remote management tools
Provide detailed documentation and accounting of time in ticketing system
Qualification
Required
Experienced IT and networking professional
Relentless customer service attitude
Exceptional communication skills
Ability to troubleshoot complex network issues
Willingness and patience to assist users
MSP experience or experience supporting small-medium business users
Located in the San Francisco Bay Area
Managing and monitoring client's computers, network, servers, systems, and entire IT infrastructure
Supporting cloud infrastructure including Azure, SharePoint, and other cloud-based services
Creating, managing, and implementing projects; small to large
Troubleshooting server, network, wireless, hardware, and software issues
Updating client IT documentation, network maps, tickets, and notes
Server account management; joining new and existing computers to domain
Software setup, configuration, and troubleshooting
Data backup and recovery (local and cloud); drive imaging
Local and hosted email migrations
Troubleshooting and remediation of problems on PC and Mac workstations
Provide telephone support to resolve issues on-line through remote access
Installation, configuration and administration of Windows servers including a deep understanding of Virtualization, Active Directory, and cloud hosting
Network design, planning, implementation and support including DHCP, DNS, Domains, Firewall setup, VLANs, VPN access and redundant ISP load balancing and failover
Setting up maintenance schedules and monitoring issues using remote management tools
Provide detailed documentation and accounting of time in ticketing system
Preferred
South Bay location preferred
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Paid time off
Profit sharing
Tuition assistance
Vision insurance
Company
TeamLogic IT of Mountain View
TeamLogic IT of Mountain View is a IT managed-solution provider specializing in comprehensive IT Services for businesses that understand the value of their IT investments and technology's role as a core part of their mission and success.
Founded in 2010Mountain View, California, US
2-10 employees
H1B Sponsorship
TeamLogic IT of Mountain View has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase