TeamLogic IT · 4 months ago
Future Opening: Level III Technician
TeamLogic IT is a company that supports small- and medium-sized businesses across the country. The IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks, responding to support requests and providing technical assistance.
Information ServicesInformation Technology
Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues
Provisioning and system setup for new hires
Prioritize incidents and service requests according to defined processes to meet defined SLAs
Use remote tools and diagnostic utilities to aid in resolving support requests
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined
Installing and configuring hardware and software components throughout various network infrastructure devices
Install antivirus software and ensure virus definitions are up to date
Server administration via Active Directory, File & Print services, DNS, DHCP
Network firewall and switch administration and maintenance
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Establishing good relationships with all departments and colleagues
Ensuring company safety and security standards are met
Qualification
Required
5+ years of experience in network and server administration management
Bachelor's degree is ideal, but not necessarily required – deep knowledge and experience often makes up for a degree
Experience with server and Cloud Virtual systems including Microsoft Server, Linux, Azure, and Mac OS
Benefits
401(k)
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
Relocation bonus
Training & development
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
People First Culture
Company
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses.
H1B Sponsorship
TeamLogic IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase