Tech Army, LLC ยท 3 months ago
Network Technician
Tech Army is seeking a Network Technician to assist in the development, implementation, and maintenance of mission-critical applications for the Department of Social Services. The role involves installing and implementing LAN and wireless infrastructure, troubleshooting network issues, and maintaining network documentation.
ConsultingIT ManagementSoftwareStaffing Agency
Responsibilities
Install and implement LAN and wireless infrastructure including switches, cabling, Client, and other components
Troubleshoot and resolve moderately complex network issues and implement root cause prevention
Monitor and optimize network performance, document incident resolution paths
Maintain and update SOPs, diagrams, and technical documentation
Assist in hardware/network design, configuration, and infrastructure planning
Maintain a complete and updated network equipment inventory and assist in lifecycle planning
Evaluate new networking technologies and provide integration recommendations
Collaborate with Facilities and Finance to update the master inventory of DSS locations, including:
Property ownership (county/private/DSS lease)
Address, county, square footage, network bandwidth
Parking details, access control systems
Price/cost, DSS positions assigned to facility
Work directly with James on floor plan/system inventory updates
Add details to office floor plans including workstations and equipment placements
Produce and maintain a centralized dashboard (working jointly with relevant DTS staff) that:
Displays all facility data
Provides links to floorplans (PDF/CAD)
Pulls in DSS personnel count, facility components, and system data
Ensure facility data is well-documented and available in reportable format
Perform physical audits and cleanup of network closets, labeling and organizing to industry standards
Update and maintain CAD/PDF 'as-built' network diagrams, including cable pathways, patch panels, and rack layouts for all 68 DSS office locations
Conduct on-site cellular signal strength assessments using SIM-based tools to support SD-WAN carrier selection
Network closet audit reports (with before/after photos and patch documentation)
Up-to-date floorplans with workstations and network layouts for 68 offices
Monthly summary of activities, hours worked, and progress
SOPs and documentation for patching and network closet standards
Dashboard implementation and associated facility data
Qualification
Required
A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis
5+ years' experience of knowledge of data network services and data communications (Installing and implementing LAN and wireless infrastructure including switches, cabling, Client, and other components.)
5+ years' experience of complex knowledge of data network design and equipment configurations
5+ years' experience of complex knowledge of office automation systems, fiber optics, and microcomputer hardware/software
5+ years' experience of understanding of advanced Network configuration & protocol
5+ years' experience relating to cable management, patch panels, troubleshooting telecom/network closets
5+ years' experience with wireless infrastructure, cloud-networking (SD-WAN, Azure) and VoIP technologies
Basic to moderately complex knowledge of data network services and data communications
Moderately complex to complex knowledge of methods of data network design and equipment configuration requirements
Preferred
Advanced network configuration & protocol knowledge
Skilled in cable management, patch panels, fiber optics, and
Moderately complex to complex knowledge of office automation systems, information processing operations, fiber optics, and microcomputer hardware/software as they relate to the latest trends in data networks connectivity
Moderately complex to complex knowledge of computer system analysis, design, testing, debugging, and maintenance techniques
Ability to assist with presenting technical and non-technical reports in a clear and concise manner
Company
Tech Army, LLC
Tech Army, LLC is an 8(a) and DBE certified industry leader with over 30 years of success in providing IT consulting and end-to-end IT staff augmentation services.
H1B Sponsorship
Tech Army, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase