Pegasystems · 2 weeks ago
Technical Documentation Intern - Summer 2026
Waltham, MA
Internship
Onsite
Intern
$22/hr - $26/hr
Start in 2026 SummerPegasystems is seeking a Technical Writer Intern to assist the Technical Documentation team in enabling Pega Community users with their technology. The role involves designing and implementing documentation for Pega product features and collaborating with various stakeholders to enhance documentation efficiency and productivity.
Artificial Intelligence (AI)CRMRobotic Process Automation (RPA)Software
No H1B
Responsibilities
Work with a global multi-functional team to design and implement comprehensive documentation for Pega product features
Learn the design and implementation of technical documentation solutions
Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team
Providing technical content and various other assets to the Pega Community Documentation user base, this group works collaboratively with product owners, curriculum developers, and various subject matter experts
Create and maintain technical documentation and educational assets that users want to engage with
Document features for low-code application development environment and case management solutions
Use Oxygen XML Author and Git to manage DITA content
Generate documentation that addresses the needs of multiple audiences
Qualification
Required
Currently enrolled in a bachelor's degree program in related field
Proficient with Microsoft Word, Excel, PowerPoint, and Outlook
Exceptional communication skills
Ability to organize and present a range of technical material to a variety of audiences
Strong written and verbal English communication skills
Proven ability to communicate and clearly present technical information to others
Effective collaborator who can provide constructive feedback diplomatically
Benefits
Opportunity to work with diverse global teams on real-time, impactful projects and initiatives
Professional development seminars and meet & greets with Pega’s CEO and Founder, and Executive Leadership Team through our “Coffee Break Series”
Participation in Pega and intern specific events such as social events, volunteer opportunities, group projects, team outings, etc.
Structured manager and mentor program
Competitive salary and perks
Casual and fun environment
Company
Pegasystems
PegaSystems provides business process and customer relationship management solutions for organizations.
Founded in 1983
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$525M2020-02-19Post Ipo Debt· $525M
2009-01-01Post Ipo Equity
1996-07-26IPO
Leadership Team
Alan Trefler
Founder and CEO
Ken Stillwell
Chief Operating Officer and Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-11
2026-01-11
Company data provided by crunchbase