Liebherr USA ยท 2 weeks ago
Field Service Technician - Mobile & Crawler Cranes - Central US
Liebherr USA is a company that specializes in manufacturing and servicing heavy equipment, particularly cranes. The Field Service Technician is responsible for diagnosing, repairing, and maintaining various crane systems, while also conducting commissioning activities and providing operator training at customer sites.
Mechanical Or Industrial Engineering
Responsibilities
Diagnose, adjust, and repair crane systems, including mechanical, hydraulic, and pneumatic components
Test equipment after repairs or modifications to ensure proper performance in line with manufacturer specifications
Dismantle, reassemble, and inspect heavy machinery using hoists, hand tools, and diagnostic equipment
Conduct crane commissioning, including setup, testing, and quality inspections to verify correctness and operational readiness
Provide operator orientation, training, and demonstrations on crane use, safety practices, and maintenance procedures according to manufacturer guidelines
Assist customers in understanding crane configurations and operational requirements tailored to their specific applications
Perform routine maintenance, such as cleaning, lubricating, and replacing worn parts to maximize equipment reliability
Inspect, test, and adjust crane components to identify potential issues before they impact operations
Maintain records of maintenance activities and recommendations for future service needs
Utilize mechanical and electrical theory to test, diagnose, and repair equipment issues, ensuring cranes operate safely and efficiently
Read and interpret technical manuals, blueprints, and diagrams to guide repair and maintenance work
Provide expert technical support during commissioning and service calls, adapting solutions to meet customer needs
Adhere to safety protocols and regulations, promoting a safe work environment during all service and commissioning activities
Handle and dispose of hazardous materials in compliance with environmental standards
Conduct safety inspections and verify repairs and setups meet factory and regulatory standards
Build positive relationships with customers, offering expert advice, prompt service, and clear communication to ensure satisfaction
Act as a liaison between the customer and the company, providing feedback and recommendations for equipment improvements
Address customer inquiries and resolve issues during commissioning and regular service visits
Complete service reports, commissioning documentation, and other required paperwork accurately and on time
Coordinate with supervisors and team members to share service insights, customer feedback, and suggestions for process improvements
Qualification
Required
High school graduate or GED
At least one year of experience with heavy equipment or machinery, or equivalent combination of education and experience
Expertly applies comprehensive knowledge of crane systems, including mechanical, hydraulic, pneumatic, and electrical components
Diagnoses and resolves equipment issues swiftly, using analytical skills and practical solutions
Manages multiple tasks efficiently, balancing service, maintenance, and commissioning responsibilities
Travel domestically and internationally up to 100% of the time
Ability to obtain and maintain a valid driver license
Ability to work overtime as well as on weekends or on call duty
Benefits
Major medical, dental and vision insurance
401K plan with company match
Paid vacation and personal days
Company
Liebherr USA
Liebherr in the USA was established in 1970 in Newport News, VA.
H1B Sponsorship
Liebherr USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (2)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase