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Peterson Cat · 4 months ago

Rental Field Technician

North Bend, OR

Full-time

Onsite

Mid Level

3+ years exp

Peterson Cat is a family-owned business with a legacy of shaping communities through their work. They are seeking an experienced Rental Field Technician responsible for performing maintenance and repairs on heavy and rental equipment while providing excellent customer service.

Machinery ManufacturingManufacturingRentalWholesale

Responsibilities

Travel to and from customer sites to perform maintenance and repairs on equipment in the field

Efficiently diagnose and repair equipment failure

Maintain parts inventory in field truck for efficiency of repairs / maintenance to equipment in the field

Conduct damage assessments and complete reports of equipment damage per rental procedures

Perform safety inspections of equipment per manufacturer, ANSI, OSHA, and any other Government Regulation standards

Maintain basic parts inventory on field truck

Perform check-ins/outs

Assist others in the performance of their roles to include: washing and cleaning equipment, moving equipment around rental yard, answering customer questions, explaining/demonstrating equipment operation to customers, assist in loading / unloading equipment, etc

Perform assigned tasks in a timely, accurate, safe and efficient manner

Follow manufacturer and company installation and service guidelines and procedures to ensure quality work

Keep field truck and work area clean throughout day to ensure and maintain safe work environment

Observe safety policies, procedures, rules, and laws

Communicate with internal and external customers in a manner that promotes a positive relationship and demonstrates Peterson’s core values

Participate in Peterson’s safety programs, tailgate meetings, and monthly safety meetings

Work overtime as needed and within labor law guidelines

Operate company or personal vehicle as needed

Maintain punctual, regular, and predictable attendance

Attend scheduled training classes, department, and safety meetings

Qualification

Diesel TechnologyHeavy Equipment RepairCustomer ServiceCDL-BLift Truck CertificateService Truck OperationSafety InspectionsParts Inventory Management

Required

Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field

Minimum of 3 years of directly related experience, preferably maintaining and repairing heavy equipment; or an equivalent combination of education and work experience

Customer service experience required

Maintain a valid driver's license and satisfactory driving record

Ability to obtain CDL-B and DOT medical card

Ability to obtain lift truck certificate