NEOGOV · 3 months ago
Admissions Counselor, Enrollment Services
Kankakee, IL
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $60K/yrNEOGOV is a respected business partner in the community, and they are seeking an Admissions Counselor for Enrollment Services. This role is responsible for recruiting prospective students and implementing a recruitment plan, while providing support throughout the admissions process and engaging with local high schools and community events.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Leads continuous improvement efforts in the student recruitment and admissions process by analyzing recruitment outcomes, refining strategies, and optimizing communication channels. Partners closely with Coordinator of Enrollment Services, executive leadership, deans, directors, faculty, and staff to align recruitment and enrollment efforts with institutional goals, ensuring a coordinated approach to attracting prospective students
Builds strong relationships with prospective students and provides exceptional service throughout the admissions process, including application completion, transcript submission, and placement test coordination
Focuses on partnerships with local high schools and career centers, conducting regular visits to engage students, parents, and educators through presentations, information sessions, and campus tours. Collaborates with school administrators, counselors, and KCC faculty to enhance outreach efforts and expand recruitment opportunities, fostering sustained student engagement
Provides personalized guidance and ongoing support to prospective students through tailored communication channels, including phone calls, emails, social media, and in-person meetings. Proactively builds and nurtures relationships to enhance the recruitment and admissions process, while consistently tracking prospect engagement and submitting detailed reports on enrollment progress
Plays an integral role in optimizing the use of the college's Customer Relationship Management (CRM) system to enhance recruitment efficiency and support territory management. Serves as a CRM system administrator, overseeing the tracking and nurturing of prospective students throughout the recruitment lifecycle, ensuring seamless communication and follow-up
Supports enrollment management efforts by providing expert input and strategic guidance to address the college's enrollment goals. Regularly contributes to the Strategic Enrollment Management (SEM) Committee with insights and feedback on admissions strategies and recruitment initiatives, ensuring alignment with the institution's enrollment objectives
Demonstrates a comprehensive understanding of KCC’s academic programs and enrollment procedures to provide accurate information, answer inquiries, and make informed referrals. Plays an active role in promoting the college at recruitment events, including coordinating and staffing presentations at college fairs, campus visits, and other outreach activities
Contributes to the planning and execution of key on-campus recruitment events, such as the annual High School Counselors’ Day, Explore KCC Day, and area College Fairs. Demonstrates flexibility by working evenings and weekends to ensure the success of recruitment initiatives, enhancing engagement with prospective students and educational partners
Qualification
Required
Bachelor's degree in a related field required
Excellent oral and written communication and motivational skills required
Ability to provide own transportation and to work some evenings and weekends required
Preferred
Master's degree preferred
Public relations, marketing, enrollment management, admissions, recruitment, customer service experience preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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