Sr. HVAC/R Service Technician jobs in United States
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ColdTech Refrigeration · 6 months ago

Sr. HVAC/R Service Technician

positionIdaho Falls, ID
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

Cold Tech Refrigeration has been a trusted HVAC and Refrigeration partner since 1992, serving commercial clients across several states. They are seeking a Senior HVAC/R Service Technician to deliver expert service, mentor junior technicians, and maintain high customer satisfaction while working independently in the field.

Facilities Support ServicesHeating Ventilation and Air Conditioning (HVAC)Service Industry

Responsibilities

Diagnose and repair advanced HVAC/R systems including walk-in coolers, freezers, ice machines, ovens, fryers, refrigeration rack systems, HVAC equipment, RTU’s, chillers, glycol pumps, boilers and more
Execute repairs, PMs, and installs with precision—meeting or exceeding manufacturer and industry standards
Be the field expert customers trust and junior techs learn from
Participate in an after-hours rotation for emergency calls (with billable OT pay)
Deliver professional, respectful, and transparent communication to customers and dispatch
Be the first responder for escalated service needs and ensure high-satisfaction outcomes
Represent Cold Tech’s “customer-first” service mindset
Support and train junior technicians in the field with hands-on teaching and guidance
Perform site visits for quality control and help uphold safety and service standards
Maintain a collaborative, high-morale, and safe working environment
Complete job documentation and update ServiceTitan workflows consistently
Attend weekly team meetings to review KPIs, sales performance, job outcomes, and upcoming goals
Proactively recommend improvements to workflow and resource allocation
Ensure your vehicle and team’s vans are properly stocked and organized
Coordinate parts and supplies with our service coordinator to reduce delays and downtime
Report any tool loss or equipment issues promptly

Qualification

Commercial HVAC/R experienceEPA 608 CertificationIdaho HVAC journeyman licenseDiagnostic skillsServiceTitan softwareProfessionalismMentorshipTeamworkCommunication skills

Required

3+ years of commercial HVAC/R experience (journeyman-level)
EPA 608 Certification (required)
Idaho HVAC journeyman license or equivalent (or ability to obtain)
Strong diagnostic skills and pride in doing work right the first time
Comfortable with digital work orders and software (e.g., ServiceTitan or similar)
Commitment to mentorship, teamwork, and continual improvement
Strong communication and professionalism with clients and team

Benefits

Competitive pay with clear overtime, performance, and growth incentives
Company truck, gas card, and top-of-the-line tools
Paid training, licensing, and certification support
Health benefits, PTO, and retirement planning
The opportunity to build your career with a fast-growing company that puts people first

Company

ColdTech Refrigeration

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Founded in 1992, ColdTech Refrigeration is a prominent commercial and industrial refrigeration and HVAC services business in the Intermountain West.
dateFounded in 1992
location
Draper, Utah, USA
people-size51-200 employees
web-link
https://cold-tech.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Steuart, Rodd
Chief Executive Officer
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Company data provided by crunchbase