Ravenswood Family Health Network · 3 months ago
OPTOMETRY TECHNICIAN-BILINGUAL
Ravenswood Family Health Network is a community health organization, and they are seeking an Optometry Technician who will provide direct and indirect support to clinicians in patient care. The role involves preparing exam rooms, administering diagnostic tests, and assisting with patient education while ensuring efficient patient flow and maintaining confidentiality.
Health Care
Responsibilities
Prepares the patient and assists the clinician with exams and procedures when needed
Performs pre-testing including but not limited to: auto-refraction, auto-keratometry, and auto-tonometry
Takes detailed patient histories, tests visual acuity, stereo acuity, and color vision, measures blood pressure, and performs lensometry
Performs frame selection, fittings, orders, adjustments, and repairs of prescription eyewear
Performs ocular fundus photography, visual field testing, and optical coherence tomography (OCT)
Assists in the performance of face to face or telephone triage according to triage protocols, including documentation of work performed; consults with the supervising practitioner and informs the clinician of the advice/ instructions given or actions taken
Prepares the exam room, cleans instruments, and stocks rooms in between patient visits
Participates in the morning huddle in order to plan care with the clinician for patients on the day’s schedule
Assumes responsibility for and delegates daily tasks as delineated in 'Responsibility for Daily Tasks Summary'
Administers eye drops and diagnostic tests/referrals as ordered as well as other services ordered by the clinician
Initiates appropriate emergency measures when patients are admitted for urgent care
Follows up on referrals on a monthly basis, consults with referrals staff, and manages EHR database to accurately reflect referrals status of patients
Performs end of shift tasks for room closure and equipment
Assures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time
Follows RFHN standards for Standard Precautions when working with potentially infectious materials (blood or body fluids)
Works cooperatively with any triage nurse to assure that the clinician sees patients as quickly as possible
Schedules patients appropriately
Alerts Central Supply or Team leader to needed supplies/equipment as appropriate
Reports any safety hazards
Participates in the quality improvement process as requested or assigned
Fosters an environment that promotes trust and cooperation among all staff
Maintains confidentiality of all patient and employee information according to HIPAA on a need to know basis
Attends all RFHN mandatory meetings and other meetings as requested
Promotes courteous and professional behavior in all interactions with the public and the staff
Other duties as assigned and requested
Qualification
Required
High School diploma or GED required
Bilingual/biliterate Spanish/English required
Basic Life Support certification required
Detail-oriented with a high degree of accuracy
Ability to memorize, retain, and recall pertinent skills and information
Ability to work independently as well as in a team
Current California drivers' license and ability to travel between clinics
Up to date with COVID-19 vaccines per current CDC guidelines strong recommended
Preferred
Experience in a community clinic strongly preferred
Computer literate in a Windows-based environment
Graduate from a Medical Assisting program
English proficiency, including ability to read, write, understand, and spell medical terminology correctly
Knowledge and experience working with electronic charting and scheduling systems
Knowledge of Standard Precautions
Knowledge of standard optometric care and procedures
Certified Paraoptometric Training (CPOT) certification
Company
Ravenswood Family Health Network
Ravenswood Family Health Network’s (RFHN) mission is to improve the health status of the community we serve by providing high-quality, culturally competent primary and preventive health care to people of all ages regardless of ability to pay.