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Pavion · 1 day ago

Service Technician

Woodside, NY

Full-time

Onsite

Mid Level

$30/hr - $45/hr

3+ years exp

Pavion is a global leader in providing innovative fire, security, and communication integration solutions. They are seeking a motivated Service Technician to service, troubleshoot, and program various alarm and security systems while ensuring operational efficiency and customer satisfaction.

Security & Investigations

Responsibilities

Service, Troubleshoot & program burglar alarms, fire alarms, closed circuit television, & access control systems

Ensure equipment is functional and operational

Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair

Replace system components as assigned; panels, audible/visual alarms, etc

Provide technical support to customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers

Interact professionally with customers

Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently

Inform dispatcher and or manager the status of service to take appropriate action

Perform test and inspect fire alarm systems

Maintains assigned vehicle, tools, and equipment

Qualification

Fire alarm systemsCCTV/IP-CCTVAccess control systemsNICET CertificationManufacturer certificationsBasic computer skillsProblem diagnosisCommunication skills

Required

HS Diploma or GED

3-5 years of experience with servicing fire alarm systems or NICET II

Valid Driver Licenses and acceptable driving record

Basic knowledge of national and local alarm codes

Must be able to demonstrate responsibility in being on time, regular consistent work attendance, good communication and completing all necessary field documentation as needed

The ability to carry and climb step/extension ladders where needed and lift objects up to 50 pounds when needed

Must be able to demonstrate basic computer/tablet skills