Capsule · 4 months ago
Office Experience Manager - New York. NY
127 W 30th St, New York, NY 10001, USA
Full-time
Onsite
Mid Level
$60K/yr - $70K/yr
3+ years expCapsule is a new kind of pharmacy that focuses on customer satisfaction and operational excellence. They are seeking an Office Experience Manager responsible for enhancing office culture, managing day-to-day operations, and supporting the executive team to ensure a productive work environment.
Health CarePharmaceuticalRetail
Responsibilities
Embody and model Capsule’s culture and values to ensure all team members are enabled to do their best work
Encourage in-office attendance and foster engagement by creating a welcoming, engaging environment that supports collaboration and connection, including but not limited to scheduling catered lunches, etc
Manage day-to-day office operations, including office and kitchen supplies upkeep, managing badge access including for new hires and/guests, workspace organization, greeting and coordinating visitor experiences, and ensuring an overall smooth office environment
Develop and manage the facilities and office budget, ensuring cost-effective decisions while maintaining a welcoming and functional office space
Support the executive team, including the CEO and President, with administrative tasks such as meeting preparation, special projects, and event planning, e.g. team offsites
Manage relationships with building management, vendors, and contractors, and partner with Capsule’s IT and People teams to address facilities needs and resolve issues. Supporting vendor management by compiling vendor information and maintaining an up-to-date national vendor network
Coordinate and execute in-office or company-wide events, e.g. happy hours, team events, holiday parties
Handle a range of internal administrative tasks, including procurement, compliance, HR/benefits support, assisting with bills or documentation, answering phone calls, and performing other ad hoc duties as needed across the organization
Own the onboarding process for new hires — coordinate IT and workspace setup, orientation scheduling, and ensure a delightful and seamless first-day experience
Support recruiting initiatives across the company, partnering with the People team and hiring managers as needed
Qualification
Required
3+ years of experience in hospitality or facility management
Must be willing to be in office Monday-Friday
Highly organized and able to manage multiple projects simultaneously; obsessive attention to detail
Independent and self-motivated
Excellent written and verbal communicator
Natural ability to anticipate needs and solve problems; you appreciate a high-functioning work space
Relentlessly optimistic, service-oriented attitude
Never satisfied with the status quo, always thinking 'how can we do this better?'
Strong computer skills, including slack, gmail, google calendar, google docs, and microsoft office
Benefits
Comprehensive benefits package including medical, dental, and vision coverage for full-time employees
The opportunity to work alongside some of the brightest minds in healthcare and technology
The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry, touching 70% of Americans once a month
Company
Capsule
Capsule is a healthcare technology business rebuilding the pharmacy from the inside out
501-1000 employees
H1B Sponsorship
Capsule has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (4)
2022 (11)
2021 (18)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$570MKey Investors
Durable Capital PartnersTCVThrive Capital
2021-04-28Series D· $300M
2019-09-13Series C· $200M
2018-08-09Series B· $50M
Leadership Team
Eric Kinariwala
Founder & CEO
Lisa McManus
Senior Director of Business Insights
Recent News
Crain's New York Business
2025-10-09
Growth Business UK
2025-06-11
Company data provided by crunchbase