MacAllister Machinery Co., Inc. · 2 days ago
Technician - Truck and Bus Shop
Fort Wayne, IN
Full-time
Onsite
Mid Level
3+ years expMacAllister Machinery is a company providing top-quality service and repair for equipment. They are currently seeking a skilled Truck and Bus Shop Technician to perform mechanical services on trucks and buses, troubleshoot issues, and maintain customer satisfaction through effective repairs and service.
Manufacturing
Responsibilities
Adheres to all safety practices which include wearing all PPE as required
Service and repairs to engines, drivetrain, chassis and electrical systems both new and used. Diagnosing problems and providing service and repairs on purchased on-highway vehicles, including all equipment related to the product
Preparation and delivery of new and used vehicles for both truck and bus groups. Installing dealer supplied components: cameras, luggage compartment, heaters, etc
Diagnoses and troubleshoots customer’s electrical and mechanical problems to assure the entire vehicle runs safely and efficiently
Initiates and/or completes all associated paper work for the service and/or repair, including writing the service report and recording time technician(s) spent repairing and/or servicing equipment, parts charged and returned, serial number, type of equipment, etc
Maintains customer satisfaction by understanding the customers’ needs and time constraints and attempting to complete scheduled repairs and service safely and within those constraints while providing superior quality to meet and/or exceed the customer’s needs
Maintains company issued equipment and tools by keeping them in good working order, clean and up to date with suggested maintenance
Performs related duties as required
Qualification
Required
Knowledge, skills and abilities typically acquired through a high school education or the equivalent with a technical background or additional training preferred, as provided through a vocational school with studies in engine and chassis service
3-5 years of mechanical experience with diesel engines, and/or in a position with a working knowledge of hydraulics, electrical, engine and component repairs
Excellent decision-making skills and good creative thinking and goal setting skills
Excellent problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and a basic understanding of warranty administration
An excellent knowledge of the product and a good knowledge of the product market
The ability to operate a PC, especially a laptop, with an excellent understanding of industry specific programs
Strong influence and negotiation skills with good coaching and counseling skills
Strong project management skills with a good ability to manage change and conflict
Strong listening and verbal communication skills
Good customer service skills, basic prospecting skills and the ability to meet and/or exceed customer expectations
A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities
Self-motivated with the ability to work with little or no supervision and achieve required goals and objectives
The ability to work over time and weekends
The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates and customers
Preferred
A valid Class B CDL driver's license with air brakes or higher is preferred but not required
Benefits
Positive and Inclusive Environment: Be part of a positive and inclusive work environment that fosters growth and development.
Supportive Team: Join a team that values collaboration and support, creating a rewarding workplace.
Access to Resources and Training: Enjoy access to excellent resources and training, empowering you to enhance your skills.
Competitive Compensation: Highlight any competitive salary or benefits package offered.
Professional Development: Mentor opportunities for continuous learning and career growth within the company.
Stability: MacAllister has been in business since 1945!
Company
MacAllister Machinery Co., Inc.
MacAllister Machinery Co. Inc. is a Caterpillar dealership supply and repair a wide range of high quality new, used, and rebuilt equipment.
1001-5000 employees
H1B Sponsorship
MacAllister Machinery Co., Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Angela Knowlton
Chief Accounting Officer and Treasurer
Heather Boyer
Human Resources Business Partner
Company data provided by crunchbase