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Riggs Cat · 5 months ago

Heavy Equipment Field Technician - (Q3 2025)

Little Rock

Full-time

Hybrid

Entry Level

1+ years exp

Riggs Cat is seeking a Heavy Equipment Field Service Technician responsible for providing high-quality repair services on equipment. The role involves troubleshooting, maintaining, and ensuring customer satisfaction through timely and effective service delivery.

Machine LearningMachinery ManufacturingRentalSales

Responsibilities

Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision

Use hand tools, air tools, precision measuring tools, instruments and laptops

Understand basic manuals, schematics, and parts books and installation instructions

Maintain basic working knowledge of engine and compressor systems

Troubleshoot systems for errors

Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment

Complete assigned jobs and task to meet flat rate times and re-do metric

Work safely and follow all Riggs safety policies and procedures

Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely

Follow contamination control and HAZMAT rules and regulations

Other duties as assigned

Qualification

Heavy equipment repairTroubleshooting systemsDiagnostic softwareDatabase softwareCommunication skillsProblem-solving skillsFlexibility

Required

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience

This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to compute rate, ratio, and percentages

Ability to calculate figures and amounts such as percentages, area, circumference, and volume as required

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and the ability to deal with problems involving concrete variables in standardized situations

Knowledge of Database software; Internet software; and Order processing systems

Clean driving record for field assignment

Must be at least 21 to be assigned and operate field vehicle

May be required to complete DOT physical

May require MSHA certification

Flexibility to work various schedules