NEOGOV · 4 months ago
ENROLLMENT SPECIALIST (4 POSITIONS)
Natchitoches, LA
Full-time
Hybrid
Entry Level
$42K/yr - $42K/yr
1+ years expNorthwestern State University is seeking dynamic and student-centered Enrollment Specialists to serve as frontline liaisons between the University and prospective as well as current students. This hybrid position combines recruitment of new students with retention support for currently enrolled students, ensuring seamless transitions from inquiry through graduation.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Represent NSU at college fairs, high school visits, transfer events, and community outreach activities in designated recruiting territories
Develop and maintain relationships with prospective students and their families through consistent, personalized communication
Assist in hosting academic-focused recruitment events in collaboration with faculty
Assist prospective students with application, scholarship, and financial aid processes
Provide expert knowledge on degree programs and career outcomes related to the assigned academic specialization
Serve as a case manager for students within the assigned academic area, offering individualized support from enrollment through graduation
Assist students with academic registration, financial aid, housing, and holds that may impact persistence
Work closely with academic advisors, department heads, and support offices to resolve barriers to student success
Utilize early alert systems to identify at-risk students and intervene through advising resource referrals, and proactive communication
Facilitate outreach campaigns around key deadlines (registration, FAFSA completion,, account balances, etc.)
Partner with faculty, coaches, advisors, and student services staff to enhance the student experience within academic areas where needed
Maintain regular contact with departmental leadership in your assigned academic specialization to stay informed on curricular updates, student trends, and success indicators
Participate in strategic enrollment and retention planning led by the Enrollment Management team
Qualification
Required
Bachelor's degree from an accredited institution
1-2 years of experience in student services, admissions, advising, or related field
Strong interpersonal, communication, and organizational skills
Knowledge of enrollment processes including financial aid, registration, and student support services
Demonstrated commitment to student success and customer service
Proficiency with CRM systems (e.g., Slate, Ellucian), Microsoft Office, and student information systems
Preferred
Master's degree
Higher education experience
Experience working in or with one of the academic specializations listed
Familiarity with Louisiana higher education systems and federal and state financial aid
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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