Mega Bank · 3 months ago
Senior Teller
Hacienda Heights, CA
Full-time
Onsite
Mid, Senior Level
$20/hr - $22/hr
2+ years expMega Bank is looking for an experienced bank teller to provide courteous and sound customer services in various operational activities. The role includes processing customer transactions, handling inquiries, and ensuring compliance with regulatory requirements.
BankingCommercial Real EstateFinancial Services
Responsibilities
Provide prompt, efficient and accurate customer services in courteous and professional manner
Accurately verify and receive deposits in the forms of checks and/or cash for various interest and non-interest depository accounts, carefully verify the cash deposited for the correct amount and authenticity, examine the checks for proper endorsement and its negotiability, the enter each transaction into Bank's on-line terminal for record keeping purpose
Accurately report all "Hold" depository transactions and large currency transactions
Accurately cash checks and pay funds from various depository accounts upon properly verify each customer/non-customer's signature, identification, and available account balance. In addition, the teller must inspect and verify all items to determine their negotiability
Cross-sell Bank's services and products
Accept all types of loan payments and forward to Loan Department
Accurately balance teller's cash box
Properly handle pay-file checks to ensure that the checks are in compliance and timely return checks deemed unacceptable with supervisor's approval
Properly accept and process stop payments requests
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers’ issues and provide relevant information
Qualification
Required
Bilingual in Chinese (Mandarin/Cantonese) and English
2-4 years of teller experience
Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
Strong communication and time management skills
Attention to detail and mathematical skills
Preferred
1-3 years of new accounts experience strongly preferred
Company
Mega Bank
Mega Bank serves with deposit products, commercial real estate loans, construction loans, and commercial & industrial loans.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
J
Julian Fong
CEO and President
Company data provided by crunchbase