NEOGOV · 4 months ago
PT Dispatcher
Lancaster, TX
Full-time
Onsite
Entry Level
$24.97/hr - $24.97/hr
1+ years expNEOGOV is seeking a PT Dispatcher for the City of Lancaster, Texas. The role involves receiving and dispatching emergency and routine calls for police, fire, ambulance, and other emergency services, ensuring effective communication and coordination among various emergency units.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receives and screens incoming calls for law enforcement, fire, medical, or other emergency services
Questions callers to determine location and seriousness of emergency and response needed
Enters information into computer-aided dispatch system
Operates two-way radio and/or other communications equipment to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remote units
Provides pre-arrival instructions to caller
Coordinates police, fire, ambulance, and other emergency requests, relaying instructions to closest and most suitable units available
Relays information between hospital staff and emergency medical technicians at site or in ambulance
Provides preliminary first aid instructions before paramedic truck or ambulance arrives
Transmits and receives messages between divisions of own agency and other law enforcement agencies
Monitors silent alarm systems, remote cameras, and other systems used to detect illegal entry and maintain security
Contacts police officers to verify assignment locations, monitors dispatched units and, when necessary, serves as liaison with caller
Enters, updates, and retrieves information from a variety of computer systems
Answers or forwards non-emergency requests for assistance
Tests communications and alarm equipment and backup systems to ensure serviceability
Qualification
Required
High School Diploma or GED
Combination of one year of clerical; computer operation; heavy telephone/public contact or related experience
TLET Operator's Certification is required
A valid class C driver's license with a clean driving record
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase