redbox+ Dumpsters of Lehigh Valley · 2 months ago
Office Manager / Dispatcher
Easton, PA
Full-time
Onsite
Mid Levelredbox+ Dumpsters of Lehigh Valley is a small, family-owned company seeking a friendly, customer-focused Office Manager/Dispatcher. The role involves optimizing delivery routes, communicating effectively with drivers and customers, and ensuring a high level of customer service and satisfaction.
Construction
Responsibilities
Cultivate strong relationships with drivers and customers to make every day productive and efficient
Dispatch – receive requests, triage work orders and communicate with driver/customers
Phones/texts/email – answer inquires, take work orders, process requests
Software administration and compliance – ensure accurate record keeping of client records, job sites, referral sources, customer retention and receipt of Terms & Conditions
Billing – run reports to audit charge card payments, ensure accurate charges on invoices
Follow-up – marketing prospects, Google reviews, other items as assigned
Inventory – monitor office and field supplies to ensure team has the tools they need
Qualification
Required
High school degree or equivalent
Legally able to work in the US
Knowledge of Greater Lehigh Valley area for portion of the role dependent on dispatch logistics
Customer service-related experience, with references to validate
Fluency in MS Office products
Preferred
Sales and/or marketing experience
Benefits
Bonus based on performance
Dental insurance
Health insurance
Vision insurance
401(k)
401(k) matching
Paid time off
Paid Time Off
Medical, Dental, Vision Insurance
401(k) with company match
Monthly Performance Bonus
Life Insurance and Accidental Death & Dismemberment Insurance
Opportunities for career growth and advancement within a rapidly expanding company.
A collaborative and inclusive work environment focused on teamwork and innovation.
The chance to make a meaningful impact in the waste management industry while contributing to a greener, more sustainable future.
Company
redbox+ Dumpsters of Lehigh Valley
Locally owned and locally operated, the redbox+ Dumpsters team of Lehigh Valley is excited to be your premier roll-off container solution.
Founded in 2021
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase