Hoffman Auto Group · 3 months ago
Honda Flat Rate Technician
Hoffman Auto Group is looking for a Honda Flat Rate Technician to join their family. The role involves repairing vehicles efficiently and ethically while ensuring customer satisfaction as a priority.
Responsibilities
Maintain ASE and/or manufacturer-required certifications; stay up to date with all manufacturer technical data as well as service bulletins. Ensure compliance with all safety and OSHA regulations that pertain to your job
Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs
Properly document all repairs using both internet-based tools and physical Repair Order documentation as instructed per department requirements
Meet all flat-rate hour production-based metrics as prescribed by Management
Act as a leader, mentor, and trainer to employees in the in Technician, Lube Technician, and Apprentice Technician roles
Qualification
Required
High School Diploma
Valid Driver's license
1-2 years' experience in a customer service orientated environment preferred
Can adapt and embrace change with an internal and external customer centric mindset
Act as an advocate for teammates and have a strong commitment to technology advancement
Possesses effective communication skills: oral, written, listening
Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers
Must be able to lift 50 pounds
Company
Hoffman Auto Group
Hoffman Auto Group is a car dealership located in East Hartford, Connecticut.
Funding
Current Stage
Late StageRecent News
vermontbiz.com
2025-06-22
Philadelphia Business Journal
2025-03-07
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