NEOGOV · 3 months ago
Telecommunicator II (Full Time)
NEOGOV is a company within the 911 Communications sector, and they are seeking a Telecommunicator II to prioritize and dispatch emergency and non-emergency calls. The role involves providing emergency dispatch care, assisting the public, and performing various dispatch support duties while adhering to FCC rules and regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Position will be required to receive; prioritize and dispatch emergency and non-emergency calls to appropriate agencies and to provide emergency dispatch care by telephone
Applicant must be able to obtain and disseminate accurate information in an efficient and professional manner to all agencies
Must provide assistance to the public by providing a variety of information and direction; perform a variety of Dispatch support duties and endorse a team environment
Applicant should be familiar with FCC rules and regulations; possess excellent geographic knowledge of McDowell County
Applicant should have experience and professional use of telephone and computerized two-way radio equipment
Continuously analyze available information and monitor your channel along with assisting all other communicators in the center
Qualification
Required
Familiarity with FCC rules and regulations
Geographic knowledge of McDowell County
Experience in professional telephone use and customer service
Experience in computerized two way radio equipment
Experience in a communication center
Pre-Employment drug screening and background check
NC Driver's License
Preferred
High School Diploma or GED
NCOEMS EMD EFD/EPD NC Certification and/or National
NC Division of Criminal Information Certification
CPR Certification
Law Enforcement / DCI Experience
EMT-Basic or Medical Responder
Haz-Mat Awareness
Incident Command System 100 200 700 800
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
Up to 8 weeks of paid family leave to eligible employees
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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