Telecommunicator (Full Time) jobs in United States
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NEOGOV · 3 months ago

Telecommunicator (Full Time)

NEOGOV is a company focused on providing essential services, and they are seeking a Telecommunicator to join their 911 Communications team. The role involves receiving, prioritizing, and dispatching emergency and non-emergency calls while providing emergency dispatch care by telephone.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Position will be required to receive; prioritize and dispatch emergency and non-emergency calls to appropriate agencies and to provide emergency dispatch care by telephone
Applicant must be able to obtain and disseminate accurate information in an efficient and professional manner to all agencies
Must provide assistance to the public by providing a variety of information and direction; perform a variety of Dispatch support duties and endorse a team environment
Applicant should be familiar with FCC rules and regulations; possess excellent geographic knowledge of McDowell County
Applicant should have experience and professional use of telephone and computerized two-way radio equipment
Continuously analyze available information and monitor your channel along with assisting all other communicators in the center

Qualification

FCC rules familiarityGeographic knowledgeTwo-way radio equipmentCustomer service experienceCommunication center experienceNCOEMS EMD EFD/EPD CertificationCPR CertificationLaw Enforcement ExperienceEMT-Basic CertificationHaz-Mat AwarenessIncident Command System

Required

Familiarity with FCC rules and regulations
Geographic knowledge of McDowell County
Experience in professional telephone use and customer service
Experience in computerized two way radio equipment
Experience in a communication center
Pre-Employment drug screening and background check
NC Driver's License
High School Diploma or GED
NCOEMS EMD EFD/EPD NC Certification and/or National
NC Division of Criminal Information Certification
CPR Certification
Law Enforcement / DCI Experience
EMT-Basic or Medical Responder
Haz-Mat Awareness
Incident Command System 100 200 700 800

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase