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DANE, LLC · 2 months ago

Asset Managment Technician

Chantilly, VA

Full-time

Onsite

Entry Level

2+ years exp

DANE, LLC is dedicated to supporting its talented staff and offers numerous benefits and learning opportunities. They are seeking an Asset Management Technician who will be responsible for managing IT assets, performing physical inventories, and ensuring accurate deployment of hardware across the site.

ConsultingInformation TechnologySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Experience installing software on laptop and/or desktop computers utilizing established processes and procedures

Excellent verbal communication skills with the ability to provide top-notch customer service to end-users being supported

Provide exceptional customer service while working in a fast-paced environment

Provide technical support for clients as it relates to the deployment tasks at hand

Document actions and solutions performed with/for the client

Stage equipment at respective user locations throughout target site per plan

Restore backed up data and user profile(s) to new device

Support disposal of assets; remove assets from service and stage for shipment to or pickup by disposal vendor

Verify imaged devices have correct image and application/setting overlays for each End User includes base image and all required supporting software overlays

Required patches/updates

Domain registration/Active Directory configuration and GPO deployment where applicable

Duties are subject to change based on the needs of the government customer

Other duties as assigned

Qualification

Active DirectoryAsset ManagementA+ CertificationSecurity+ CertificationNetwork+ CertificationMicrosoft Office SuiteCustomer ServiceInventory Management Tools