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TDEC · 4 months ago

Document Processing Technician

Charleston, West Virginia, United States

Full-time

Onsite

New Grad, Entry Level

$18.41/hr - $18.41/hr

TDEC is seeking a Document Processing Technician to manage data imaging and indexing assignments. The role involves analyzing data, ensuring quality control, and performing clerical services related to document processing.

ConsultingCRMInformation TechnologyLegal

Responsibilities

Analyzes all data imaging/indexing assignments, determines priorities, and establishes production schedules

Assists in developing and implementing data indexing procedures, as required

Performs the more complex assignments requiring selection, indexing, coding, and interpretation of data

Accurately indexes data using a variety of sources

Reviews and inspects work to assure compliance with job instructions, layouts, and other procedural instructions

Ensures quality control of completed jobs

Advises supervisor of scheduling and production problems

Notifies supervisor of problems requiring servicing vendor attention

Performs record keeping of work performed

Interacts with computer operators and customers regarding job set up, work performed, and job status to achieve desired results

Opens, sorts, and performs 'document prep' on incoming mail that is connected to the work performed

Sorts, classifies, files and retrieves data, mail and other material in a variety of established digital and related filing systems

Performs related tasks to maintain IT data and files as requested

Batches the documents and scans them into the system

Performs Quality Assurance on scanned documents

Perform general cleaning and maintenance of scanning equipment

Routine scanning of documents received in the district offices that were not cycled through the OWCP Central Mailroom facility

Interacting with the OWCP Central Mailroom facility, as needed

Data entry services involving the keying of data (on standard work station keyboards) and correcting erroneous data from standard forms and other input document review and resolution of data entry related problems with Area Offices, Regional District Offices and the National Office; and other related support functions

Clerical Services usually involving the review, verification, validation, and tabulation of data for a variety of functions

Occasional support services typically involving opening, counting, and sorting of incoming mail, filing mail in proper file folders, retrieving/replacing file folders in accordance with DOL prescribed procedures, and various other duties associated with the claims adjudication and payment processes

Prepares various materials such as reports, folders, labels, routing slips or mailing

Answers and makes telephone calls and prepares correspondence relative to assigned work

Provides assistance to respective supervisor as required, including: input of data; filing; typing; association of materials and files; and related tasks

Other assigned duties

Qualification

Data entryData indexingQuality AssuranceDocument preparationClerical servicesInterpersonal skills

Required

Demonstrated aptitude and intelligence in mastering the operations aspects of IS processing systems

Detailed knowledge of data entry machine operation, practices, and procedures

Ability to interact maturely with personnel at various levels

Work experience as a data entry operator which includes work requiring the application of experience and judgment in selecting procedures to be followed and in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents