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NEOGOV · 4 months ago

Senior Center Coordinator

Spring Hill, TN

Full-time

Onsite

Mid, Senior Level

$21.96/hr - $31.29/hr

2+ years exp

The City of Spring Hill is seeking a full-time Senior Center Coordinator to oversee the daily operations of the Spring Hill Community Senior Center. The role involves supervising daily operations, fostering a welcoming environment, and managing various programs and activities for senior patrons.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Operates and maintains an attractive Community Senior Center

Coordinate building and grounds maintenance needs; oversee the Community Senior Center vegetable garden and complete routine maintenance of plants and vegetables

Delivers a safe and excellent customer service experience to members, and patrons

Work with various agencies to create and facilitate recreational programing such as educational guest speakers, fitness classes, arts and crafts and other programming entertainment

Respond to and resolve difficult and sensitive member inquiries and complaints

Identify opportunities for improving service delivery methods and procedures; implement improvements as approved by the Recreation Superintendent

Stay current with trends and innovations in the field of aging and management of the Community Senior Center

Plans, manages and supervises all activities and programs taking place at the Community Senior Center

Follows city procedures as it pertains to policy and emergency situations

Supervises volunteers performing tasks at the Community Senior Center

Oversee and participates in the development and administration of the department's annual Community Senior Center budget

Maintains up-to-date inventory of supplies and equipment; communicates with the Recreation Superintendent on purchasing needs

Monitors membership registrations, programming registration in the RecDesk software; files all paperwork and documents accordingly

Qualification

Customer service principlesProgram planningBudgeting principlesMicrosoft Office SuiteSupervisory experienceTechnology skillsCommunication skillsInterpersonal skillsProblem-solving skillsOrganizational skills

Required

Knowledge of effective customer service principles

Ability to perform detailed work accurately and independently with minimal direction and supervision

Ability to identify the needs and interests of those over the age of 55

Ability to plan, organize, direct and lead programs

Knowledge of the City's and Department's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to departmental programs and operations

Ability to effectively utilize the principles of strategic and long and short-range planning

Basic knowledge of principles and practices of budgeting

Knowledge of computer software including Microsoft applications such as Word, Excel, PowerPoint, and able to learn other database applications consistent for this position

Strong technology skills with the ability to quickly learn new systems and provide basic troubleshooting support for computers, tablets, mobile devices, and software applications

Ability to communicate clearly, concisely and effectively in both written and verbal form

Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations

Ability to handle sensitive interpersonal situations calmly and tactfully

Ability to maintain effective working relationships with individuals within and outside the organization

Ability to work the allocated hours of the position and after hours as needed at Parks and Recreation Special Events

Ability to manage other senior center staff

High school diploma or equivalent required

At least two years' related work experience required

Previous Supervisory experience

This work requires occasional exertion of up to 50 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms

Preferred

Post-secondary education in Recreation, Operations, Health, Social Services, or closely related field is preferred

Benefits

We offer several medical insurance options for the entire family, and employer paid dental coverage for the employee (with the option to purchase additional coverage for dependents at a minimum cost) and vision insurance that you are eliglible for at the first of the month after your hire date.

We also provide $25,000 in employer paid life insurance, accidental death and dismemberment (AD&D), and employer paid Long Term Disability (LTD). Available for purchase are Short Term Disability (STD) and American Fidelity policies (i.e., Cancer, Hospitalization, Accident, etc.) for which you are eligible on the first day of the month after 60 days of employment

The City of Spring Hill participates in the Tennessee Consolidated Retirement System (TCRS), a defined benefit plan. In addition to mandatory participation in the pension, we also offer 401(k) and 457(b) retirement options.

Like other public employees in Williamson County, our employees can enroll in discounted membership with Williamson County Parks and Recreation, and enjoy using the Longview Recreation facility, as well as any other facility in the system.

You will also enjoy 12 paid holidays each year.

Employees earn one day of sick leave each month, which is immediately accessible.

You will also earn 2 weeks of vacation during your first year of employment, one of which you can access after a 6-month introductory period, the remaining vacation is accrued monthly.