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Acuity International · 5 months ago

Patient Administration Technician - Marshall Islands

Cape Canaveral, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Acuity International is a global organization that provides a broad range of services. They are seeking a Patient Administration Technician who will be responsible for providing administrative support to ensure the efficient operation of healthcare sites, acting as the first point of contact for patients and facilitating their encounters within the facility.

Information Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

The Patient Administration Technician (PAT) will often be the very first person with whom a patient communicates upon entering the medical facility

Customer service skills are paramount for this position

Must be familiar with the different beneficiary categories in theater, and be able to communicate eligibility requirements and billing procedures (when necessary) to the healthcare facility staff

Must be able to articulate the scope of service available at the facility to better accommodate patients’ requests for services

Will often function as the liaison between the patient, the patient’s employer, and the provider. Interpersonal skills and an in-depth knowledge of the installation on which the PAT will serve are integral to success

Be responsible for guiding the patient through his or her entire encounter in the facility (from reception to discharge) including facilitating follow-up visits for recurring care, upon the providers’ requests

Play an integral role in mass casualty exercises and medical evacuation procedures

Be responsible for maintaining accountability for personal property assigned to them as a staff member (computer equipment, personal protective equipment (PPE), etc) and for property assigned to the section

The PAT will track admitted patients until discharge, keeping inventory and securing their belongings until the patient requests release

Assists with the managing of day-to-day activities and prioritizing tasks

Operates personal computer to access e-mail, electronic calendars, and other basic office support software

Complies with all applicable Acuity standards and guidelines

All personnel will document work performed, update patient files, as required, and follow up to close out action items

Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems, and maintain a specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements

Other duties as assigned

Qualification

Patient Administration experienceMedical terminology knowledgeCPR certificationComputer proficiencyCommunication skillsHIPAA trainingDirect patient care experienceEnglish proficiencyOrganizational skillsInterpersonal skills

Required

Prior training or employment in a medical facility in an administrative capacity is required

Must have superb communication, computer/typing, and organizational skills

Have and maintain current certification in Cardio Pulmonary Resuscitation (CPR)

Must be current in all required certifications

Participate in training, (including HIPAA training)

All healthcare providers must have current clinical experience in direct patient care and have worked a minimum of 6 of the last 12 months in the desired career field

Must have a valid, current driver's License

Must have a valid U.S. passport with no less than 6 months remaining before expiration

Requires a favorable security background check and drug screen

Shall be proficient in the ability to speak, write, and communicate in English

Requires a favorably adjudicated CNACI investigation conducted by the Department of Defense

Must sign an International Assignment Agreement (IAA) and is bound to the terms and conditions of the IAA

Must be confirmed by a medical examination to be 'medically and dentally fit' per Acuity Medical Readiness Guidelines and Policies and/or as dictated by the Client