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NEOGOV · 4 months ago

Assistant Retail Manager

Bellevue, WA

Full-time

Onsite

Entry, Mid Level

2+ years exp

NEOGOV is associated with Bellevue College, a vibrant, student-centered institution located in Washington. The Assistant Retail Manager oversees food service operations, manages staff, ensures cleanliness and product display standards, and is responsible for training staff in customer service and food safety.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Plan, assign and review work of retail staff

Adjust work assignments to respond to fluctuating workloads

Create and post employee schedules

Supervise and train retail staff for perspective positions including coffee preparation, point of sale, cleanliness, product display standards, cash handling, customer service and food safety

Recommend corrective actions and training needs of retail staff (including student employees) to the Food Services Manager

Provide feedback, instruction and coaching to retail staff to enable continuous improvement and to promote optimum job performance

Manage cash tills at each retail location ensuring accounts balance daily

Manage inventory on hand, ensure stock is rotated for reduced waste

Initiate purchase orders for food and supplies at each food services retail location

Work closely with the Assistant Kitchen Manager to coordinate food needs at retail locations

Initiate purchase order for food, beverages and paper goods

Ensure great customer service at all retail locations

Monitor sale trends and communicate insight to the Food Services Manager

Ensure proper food handling, sanitation and safety practices and proper care and use of equipment in dining area and retail locations

Direct set up steam tables, salad bars, sandwich and grill stations

Maintain food at proper temperatures and ensure all equipment is clean, sanitized and kept in working condition

Maintain and upkeep of safety and sanitation standards at the highest level and ensure compliance with all regulatory boards

Collaborate with the kitchen and events for catering as needed

Perform other duties as assigned

Qualification

Food safety protocolsCustomer serviceInventory managementMicrosoft Office SuiteFood service managementCash handlingEffective communicationOrganizational skillsTeam collaborationTime management

Required

Associate Degree in food service management, nutritional care or related field OR two years of experience in an institution or restaurant preparing or serving food. Relevant work experience may be substituted on a year for year basis

Must have King County Food Handler's Permit at the time of hire

Must have a valid Washington Driver's License with two (2) years of driving experience to operate the college vehicles

Effective written, verbal, and interpersonal communication skills along with customer service skills

Demonstrated working knowledge of food safety protocols and health regulations

Effective organizational and time management skills

Demonstrated working experience in a collaborative and inclusive environment with colleagues and students

Basic proficiency in Microsoft Office Suite (Word, Excel, and Outlook)