NEOGOV · 5 months ago
JFS Aide - Part Time
1111 Edwin C. Moses Blvd. Dayton, OH
Full-time, Part-time
Onsite
New Grad, Entry Level
$17.19/hr - $21.96/hr
0+ years expNEOGOV is a part of Montgomery County, focusing on Job and Family Services. The JFS Aide position involves providing receptionist and clerical support services, interviewing applicants for public assistance, and maintaining case records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Screen applicants or recipients to determine type of public assistance being requested and refers applicant or recipient to appropriate personnel, unit or government agency and to provide or accepts documents from applicant or recipient and performs variety of clerical tasks including telephone service related to completion and maintenance of case records including identification of recipient and issuance of documents and retrieving same and entering relevant data into database and verifying and retrieving said data
Maintains case records, completes forms, prepares reports, types correspondence, prepares spreadsheets, prepares mailings, receives mail, completes daily activities report, arranges transportation, provides community resource information to customers
Receives and relays information in person or by telephone to recipients, attends conferences, training programs and workshops
(Performs Related Duties as Required)
Qualification
Required
High school diploma or equivalent
3 months experience in customer service
3 months experience in office practices and procedures
3 months experience in database use and spreadsheets
Completion of customer service certificate program; OR alternative, equivalent evidence of the Minimum Class Requirements
Benefits
Health insurance with HSA match
Wellness program and incentives
Life insurance
Paid personal leave days
Sick leave
Holiday pay for hours scheduled to work on holidays
Access to dental, vision, short-term disability, accident & critical care benefits
Long Term Sick Leave Accrual
Paid Personal Leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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