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UG2 · 1 day ago

Regional AVP of Integrated Facility Services

Chicago, IL

Full-time

Hybrid

Director/Executive

10+ years exp

UG2 is a leader in the facility services industry, known for its commitment to quality, innovation, and customer satisfaction. The Associate Vice President of Integrated Facility Services is responsible for driving operational excellence, growth, and innovation across Janitorial and Engineering services, overseeing service delivery performance and regional team leadership.

Facilities Support ServicesFacility ManagementJanitorial ServiceService Industry

Responsibilities

Manage and oversee all aspects of Integrated Facility Services within the region, ensuring seamless coordination between Engineering and Janitorial operations

Develop and implement operational strategies that drive service excellence, efficiency, innovation, and client satisfaction

Partner with senior leadership to shape and execute regional growth plans, including new business development and service line expansion

Lead, mentor, and support regional management teams, instilling a culture of performance, accountability, and continuous improvement

Monitor and enforce safety standards, regulatory compliance, and quality control across all service delivery points

Drive operational alignment with UG2’s corporate goals and performance standards, adapting strategies to regional needs and market trends

Cultivate strong, trusted relationships with clients, serving as a senior point of contact for escalations, strategic planning, and long-term partnership growth

Manage regional P&L responsibilities, including forecasting, budgeting, and financial performance across all service lines

Analyze service data and operational trends to identify areas of opportunity, efficiency, and innovation

Oversee vendor and equipment procurement strategies that support cost-effective and scalable operations

Promote sustainable practices and green initiatives that align with UG2’s environmental values

Represent UG2 at industry events, conferences, and partner engagements to enhance market visibility and support business growth

Lead and manage regional Integrated Facility Services teams across multiple accounts and geographies

Coach and develop talent across service lines to strengthen operational leadership capacity and ensure succession planning

Qualification

Integrated Facility ServicesEngineering managementJanitorial Services managementFinancial managementOperational best practicesWorkforce managementStrategic mindsetTechnological proficiencyCommitment to sustainabilityInterpersonal skillsCommunication skillsRelationship-building skills

Required

Experience in Engineering and Janitorial Services management, particularly in a regional leadership role

Deep knowledge of Integrated Facility Services, including operational best practices, compliance requirements, and workforce management

Proven track record of managing complex service delivery operations across geographically dispersed sites

Strong financial acumen, including budget development, cost control, and forecasting

Excellent financial management skills, with experience in regional budgeting, cost control, and resource optimization

Strategic mindset with the ability to identify growth opportunities and lead successful change initiatives

Excellent interpersonal, communication, and relationship-building skills with both internal teams and external clients

Technologically proficient, with familiarity in FM tools, CMMS systems, and emerging trends in smart building services

Bachelor's degree in Business Administration, Engineering, Facilities Management, or related field; advanced degree preferred

Minimum of 10 years of progressive leadership experience in the facility services industry, with at least 5 years in a regional capacity overseeing both Engineering (O&M) and Janitorial functions

Familiarity with current technologies and trends in Integrated Facility Services, especially as they apply to the specific region

Ability to address and resolve regional operational challenges and client concerns efficiently and effectively

Commitment to high-quality service delivery, safety standards, and environmental sustainability in regional maintenance operations

Flexibility to adapt to changing regional market conditions and operational challenges

Willingness and ability to travel frequently within the assigned region and periodically to other corporate or client locations as needed

Comfortable conducting site visits and engaging directly with operations in the field

Passion for service excellence, safety, sustainability, and team development