NEOGOV · 4 months ago
Water Distribution System Operator I-IV
Castle Rock, CO
Full-time
Onsite
Entry, Mid, Senior Level
$26.53/hr - $49.61/hr
2+ years expNEOGOV is seeking a Water Distribution System Operator I-IV to join the Town of Castle Rock, which is known for its exceptional public service and community-focused values. The role involves performing maintenance and inspections on water distribution infrastructure, responding to emergencies, and ensuring the quality of water services for the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs specialized corrective and preventative maintenance and inspections work on Town owned infrastructure, including water line valve exercising, fire hydrant maintenance operation and repair, combination air/vacuum release valve inspection, pressure reducing valve inspection and maintenance, water line flushing, repair and maintenance of buried and broken valve boxes and manholes, and assisting with finished water storage tank cleaning and inspections
Repairs and replaces damaged lines and piping. Locates and excavates leaks and breaks. Performs pipe tapping for new water and sewer service lines. Work may be in response to emergencies such as line breaks, sewer backups, and mechanical failures
Conducts closed circuit television (CCTV) routine and response driven inspection and maintenance of sewer lines, sewer manholes, stormwater lines, manholes, curb inlets and ponds
Tracks maintenance work, creates accurate reports, documents work orders and accurate condition assessments using asset management system to ensure optimum performance of buried infrastructure. Creates maintenance orders and performs asset repairs. Records and tracks materials, hours on job and records key information concerning asset condition before and after maintenance
Collects bacteriological samples for new waterline connections. Collects and tests chlorine samples to evaluate presence and levels of disinfectant in response to customer concerns and other issues. Submits samples to state lab for compliance
Assists with locating Town owned infrastructure, including pipe segments, underground valves, fiber optic cable by utilizing Geographic Information System (GIS) based mapping system, as-built archive research, and highly advanced locate equipment
Supports and assists the backflow team by performing hydrant and backflow inspections for bulk water permits
Under general guidance of senior staff, operates valves in accordance with emergency operations, planned shutdowns for new construction or rehabilitation and flushing for water quality concerns and pipeline maintenance
Performs acoustic leak detection operations by utilizing specialized equipment including, leak correlation equipment, leak noise loggers, and ground microphones to identify and repair sources of non-revenue water
Enters confined spaces utilizing proper personal protection equipment (PPE), related safety equipment and entry permits
Performs general construction work
Operates heavy equipment at work sites under the guidance of more senior staff including backhoe, skid steer, loader, dump truck, or jet/vac truck
Operates, inspects and maintains sewage lift stations, force mains, and sewer lines
Shares on-call duty on a rotating schedule. Responds to after-hours calls for service related to Castle Rock Water or related emergencies
Participates in cross-training to ensure ability to assist with on-call status for emergency response and general operational needs as required
This position is part of the Town’s snow removal program. This will include scheduled on-call responsibilities through the winter months to remove snow using a 4-wheel drive pickup and/or heavy equipment. Snow removal shifts are typically 12 hours
Performs general building maintenance on Town facilities, including painting, plumbing, carpentry, snow removal, and clean up. Typical work sites include water plants, pump and lift stations, well sites and grounds
May be responsible for general maintenance to vehicles and heavy equipment
Provides traffic control by flagging and setting up appropriate devices
Works on various Town and or community projects, including hydrant painting and creek clean-up projects with volunteer groups
Reads meters and reports accurate readings to Water Billing
Performs other duties as assigned or required
Qualification
Required
High School diploma or GED
Two (2) years of related work experience, preferably with exposure to heavy equipment, basic piping techniques, underground utility repair for Water Distribution System Operator I
State of Colorado - Class 1 Operator certification in assigned discipline (Water Distribution) required; or ability to attain within one year of employment for Water Distribution System Operator I
Valid Colorado Class A CDL driver's license with Tank Vehicle endorsement is required, or ability to attain within 6 months for Water Distribution System Operator I
Valid Colorado Driver's License is required for Water Distribution System Operator I
Three (3) years related work experience, experience operating heavy equipment, basic piping techniques, underground utility repair for Water Distribution System Operator II
State of Colorado - Class 2 Operator Certification in Water Distribution required; or ability to attain within one year of employment for Water Distribution System Operator II
Valid Colorado Class A CDL driver's license with Tank Vehicle endorsement, or ability to attain within 6 months for Water Distribution System Operator II
Four (4) years previous experience that includes construction and repair of underground facilities and operation of heavy equipment for Water Distribution System Operator III
State of Colorado - Class 3 Operator Certification in Water Distribution or ability to obtain within 1 year for Water Distribution System Operator III
Valid Colorado Class A CDL driver's license with Tank Vehicle endorsement, or ability to obtain within 6 months for Water Distribution System Operator III
Five (5) years previous, direct Water/Water Distribution experience that includes construction and repair of underground facilities and operation of heavy equipment for Water Distribution System Operator IV
State of Colorado - Class 4 Operator Certification in Water Distribution and Class 4 in non-assigned discipline and backflow certification for Water Distribution System Operator IV
Certified competent person training for Water Distribution System Operator IV
Valid Colorado Class A CDL driver's license with Tank Vehicle endorsement for Water Distribution System Operator IV
Valid Colorado Driver's License is required for Water Distribution System Operator IV
Preferred
Class I Operator certification in non-assigned discipline and/or backflow certification for Water Distribution System Operator I
Class 1 in non-assigned discipline and/or backflow certification for Water Distribution System Operator II
Preferred Class 2 in non-assigned discipline and/or backflow certification for Water Distribution System Operator III
Preferred Class 4 in non-assigned discipline and backflow certification for Water Distribution System Operator IV
Benefits
Career Advancement Programs
Employee well-being program
Competitive total compensation with an excellent benefits package
Free membership to the MAC or Recreation Center
Public Service Student Loan Forgiveness eligible employer
Paid CDL Training
Paid CCWP Training & Bonus Pay for obtaining CCWP Licenses
Generous Double Time Pay for Emergency On-Call Response
Medical, Dental, and Vision Insurance
Health Insurance: The Town of Castle Rock offers two different health plans administered through Cigna. A traditional PPO and HDHP (with HSA) are offered.
Dental Insurance: Dental insurance is provided through the Delta Dental Plan.
Vision Insurance: Vision insurance is offered through EyeMed Vision care.
Flexible Spending Accounts (FSA): Provides an opportunity for employees to set aside pre-tax dollars for eligible health care or dependent care expenses.
Health Savings Account (HSA): Available for participants enrolled in the medical High Deductible Health Plan (HDHP).
401(a) Defined Contribution: In addition to Social Security, the Town participates in a 401(a) plan through Mission Square.
457 Deferred Compensation: The 457 Deferred Compensation Plan is voluntary and available through Mission Square.
Short Term Disability: This program will provide for wage continuation for eligible employees at 60% of regular pay from day 15 of disability for up to 12 weeks.
Long Term Disability: The Town provides Long Term Disability equal to 60% of regular wages (to a maximum of $7,000 per month).
Life Insurance and Accidental Death & Dismemberment: The Town provides group term life insurance at 1 times the annual salary for all eligible employees.
Supplemental Life Insurance: Supplemental group term life insurance is available for employees to purchase for themselves and their eligible dependents.
Holidays: The Town observes 11.5 designated holidays.
Personal Leave: Full-time employees receive 24 hours of Personal Leave per year.
Vacation: Full-time employee vacation accrual rates start at 80 hours per year.
Sick Leave: Full-time employees accrue 96 hours per year.
PSLF: Public Student Loan Forgiveness eligible employer
Wellness Program
Recognition Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (13)
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Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
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