NEOGOV · 3 months ago
Meter Services Technician
Murphy, TX
Full-time
Onsite
Entry Level
1+ years expThe City of Murphy's Public Works Department is seeking a Meter Services Technician to join their dynamic team. This role involves recording water consumption for utility billing, maintaining and repairing water meters, and providing customer service related to residential and commercial water accounts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs meter reading by:
Operating reading devices and utilizing meter reading software to download/upload for billing of water usage and entering updates
Operating city vehicle on assigned routes and ensuring all work orders have been completed
Manually opening/closing meter lids; Exposing buried meter; Pumping water out of meters
Assist as required in investigation of customer usage and billing inquiries/complaints
Installs and disconnects meters by:
Setting water meters
Establishing meter locations
Disconnecting service for non-payment; Reconnecting service upon notification of payment
Restoring disturbed work areas
Performs routine and preventative maintenance for meters and service lines by
Locating and repairing leaks and breaks on service water lines and around meter connections
Interact with customers to resolve leaks and respond to general questions
Conducting water consumption tests
Replacing defective water meters
Coordinating maintenance and repairs of assigned work vehicle (moved from performs other duties as assigned by)
Performs other duties as assigned by:
Providing maintenance support to Water and Street divisions, as needed
Installing and removing traffic control equipment to secure work areas
Working on special projects as assigned
Providing general City information to customers
During emergencies or other unusual situations, assists other divisions and departments as requested
Qualification
Required
High School Diploma or General Education Degree (GED)
Currently hold, or must obtain within one (1) year of date of hire, a class “D” Water Distribution License from the Texas Commission on Environmental Quality (TCEQ)
Valid Texas Class C Driver's License - driving record must be in compliance with City policy
Preferred
Experience in Customer Service
One (1) year of maintenance and/or meter reading experience; or equivalent combination of education and experience
Benefits
Retirement benefits provided through the Texas Municipal Retirement System. Mandatory contributions via payroll deduction - employee contributes 7% and the City matches 2 - 1.
Term Life Insurance plan of 1x salary (upto $100,000) paid for by the City of Murphy. Supplemental coverage is available for purchase by the employee.
Medical/Dental/Vision insurance. City has 2 medical plans (HDHP and PPO) and the city pays upto 100% of the premium for employees and provides upto 50% premium contribution for qualified dependents. Medical plan is with Blue Cross Blue Shield, Dental plan is with Ameritas, and Vision plan is with VSP. Benefits are deducted pre-tax, see table below for rates.
Telemedicine (including a behavioral health component) and Pet telemedicine fully funded by the City of Murphy
Health Spending Account, Flexible Spending Account, Limited Flexible Spending Account, and Dependent Care Accounts available for employee contribution.
City matches up to $900/year to your Dependent Care FSA for Childcare Assistance.
For HDHP medical plan, the City contributes upto $1,800 annually pro-rate bi-weekly.
Long-term disability insurance paid by the City of Murphy.
Identity Protection plan available through My ID Care.
Ancillary insurance policies (accident, cancer, STD, hospital, etc.) available through Aflac.
Longevity pay: All full-time employees receive $4.00 per month for each year of service beginning the month following the first full year of service.
Employee Assistance Program provided free to employees and family members.
Vacation: Three weeks (15 days) annually through the first five years, four weeks (20 days) annually from 5 years to 10 years, and first weeks (25 days) annually for 10 years of service and beyond. Time accrues incrementally each pay period.
Sick time: Three weeks (15 days) annually - accrued incrementally each pay period.
14 paid holidays per year.
Deferred Compensation Plan (457) offered by Mission Square. Optional and fully funded by the employee.
Participation in the Wellness Program acitivities offers $20 per month incentive towards PPO premium or HDHP HSA account.
Vacation buy-back: After 5 years of service, the city will buy upto 40 hours annually of your unused vacation time.
Education/Certification assistance upto $2,000 per fiscal year.
Employees are paid bi-weekly (26 times per year), but insurance premiums are deducted only 24 times per year.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase