UT Southwestern Medical Center · 3 months ago
Lead Ophthalmic Technician Coordinator, Ophthalmology
Dallas, TX
Full-time
Onsite
Mid Level
3+ years expUT Southwestern Medical Center is a world-renowned medical and research center in Dallas-Fort Worth, Texas. The Lead Ophthalmic Technician Coordinator will ensure complete patient communication and coordination between physicians and clinical subspecialties within the Department of Ophthalmology, enhancing patient care and operational efficiency.
Health CareHospitalMedical
Responsibilities
Analyzes, evaluates and coordinates a subspecialty clinical practice in the Department of Ophthalmology to include patient scheduling (outpatient visits and surgery), physician schedules, patient information, and communication to referring physicians, and related services
Develops, cultivates, and maintains working relationships with community referring physicians and UT Southwestern faculty; monitors, coordinates, and documents responses to referring physicians
In coordination with a ophthalmological subspecialty faculty, establishes goals and objectives for optimum services to patients and designated family members; monitors coordination success and notes areas of improvement to include matters such as timely response to referring physicians, physician lab results, and appointment availability; makes recommendations for areas of improvements within the coordinating networks
Designs and executes an effective system of internal controls to ensure efficient clinic patient flow, timeliness of lab results received and reviewed by physicians, and timeliness of referring physician letters mailed with notification to patients when appropriate
Ensures patient flow within the clinical areas is efficient and effective to maintain synergetic faculty-patient scheduling
Assists faculty in answering technical medical questions from patients to ensure all patient questions and concerns are handled in an efficient and effective manner
Adheres to established protocols when communicating the need for an office visit to patients
In coordination with Clinic Manager, subspecialty Ophthalmic faculty, clinic staff supervisors, and department Marketing and Communications Manager disseminate effective and timely educational materials to patients
Assists Ophthalmological subspecialty faculty in completion of medical and insurance paperwork as needed for patients
Handles patient concerns and obtains effective resolution
May perform one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records
Performs other duties as assigned
Qualification
Required
High School Diploma
2 years experience in an ophthalmic or optometric practice
1 year in a lead position as an ophthalmic tech
CERT OPHTHALMIC ASSISTANT Certified Ophthalmic Assistant or higher Upon Hire
Benefits
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Company
UT Southwestern Medical Center
UT Southwestern Medical Center offers clinical care, education, and scientific research.
10001+ employees
H1B Sponsorship
UT Southwestern Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (358)
2024 (238)
2023 (266)
2022 (274)
2021 (213)
2020 (179)
Funding
Current Stage
Late StageTotal Funding
$22MKey Investors
The Dallas FoundationPatient-Centered Outcomes Research Institute
2023-06-20Grant
2023-04-20Grant· $4M
2023-03-28Grant· $18M
Leadership Team
Chris Rubio
Interim Chief Executive Officer, Clements University Hospital
Dennis Pfeifer
AVP & CTO University Health System
Recent News
2025-12-26
Medical Xpress - latest medical and health news stories
2025-12-24
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