NEOGOV · 3 months ago
CLAIMS TECHNICIAN (WORKERS' COMPENSATION)
Torrance, CA
Full-time
Onsite
Entry, Mid Level
$4,735.47/mo - $6,047.60/mo
2+ years expThe City of Torrance is currently seeking a responsive and customer service-oriented Claims Technician to join the Workers' Compensation Team. The Claims Technician performs responsible paraprofessional duties for Workers' Compensation cases, requiring discretion and independent judgment, while managing case files and providing support for injured City employees.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Meet with departments for case updates
Maintain current and accurate claim records
Prepare statistical reports
Establish and manage case files
Perform preliminary investigation of accidents related to claims
Respond to inquiries and provide information regarding benefits
Compose routine letters and correspondence
Qualification
Required
A bachelor's degree from an accredited college in business administration, public administration, risk management, human resources, or a closely related field
Two years of progressively responsible clerical or administrative experience which included duties requiring the use of initiative and independent judgment
Clerical or administrative experience or training related to workers' compensation and insurance
Knowledge of Workers' Compensation laws, rules and regulations, jurisdiction, functions and procedures of the Workers' Compensation Appeals Board
Knowledge and experience with lost time workers' compensation claims, notice requirements, and benefit calculations
Effective interpersonal and customer service skills (face to face and over the phone)
The ability to work autonomously and make independent decisions
The ability to handle multiple tasks with shifting priorities
Preferred
Experience or training related to insurance, risk management or workers' compensation
Benefits
Health, dental, vision, and life insurance
A variety of voluntary benefits
RETIREMENT BENEFITS– The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase