NEOGOV · 4 months ago
Election Operations & Workforce Manager
NEOGOV is dedicated to excellence in electoral processes through the Board of Voter Registration and Elections. The Election Operations and Workforce Manager will play a critical role in delivering seamless, fair, and accessible elections by overseeing poll worker recruitment, polling location management, and community engagement.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintain a dynamic database of current, prospective, and former poll workers for Election Day and early voting
Develop and implement recruitment strategies targeting diverse groups, including high school and college students, civic organizations, and community volunteers
Collaborate with the Training Manager to design and deliver comprehensive training programs for early voting and poll workers
Oversee payroll processes for early voting and poll workers, ensuring accuracy and timeliness
Recruit and manage all poll workers for Election Day and early voting for all elections
Secure and reserve polling locations for all precincts, ensuring accessibility and compliance with regulations
Maintain a detailed database of polling locations, including accessibility features, capacity, and contact information
Analyze and recommend strategic changes to polling locations to enhance voter access and operational efficiency
Act as the primary liaison between the Board, Charleston County School District, and other Election Day partners
Build and maintain strong relationships with stakeholders to support election operations
Assist in recruiting and training technical staff to support the Voting System on Election Day and during early voting
Develop and distribute training materials, checklists, and help guides for poll workers and technical staff
Supervise a core team of 3 full-time staff and 1–3 temporary employees
Manage a seasonal workforce of up to 2,000 poll workers during election cycles
Foster a collaborative and inclusive team environment to ensure operational success
Qualification
Required
Bachelor's Degree in related field (or equivalent experience)
State Certification required within 18 months of hire
Certified Election/Registration Administrator (CERA) designation required within 4 years of employment
2+ years or more in Project Management, Event Coordination, or Team Leadership
Advanced knowledge of Microsoft Office Suite (Word, Excel, Access, PowerPoint)
Familiarity with GIS software (e.g., ArcGIS) for mapping and spatial analysis
Ability to find and adapt to new technologies and utilize tools as necessary
Ability to develop and execute long-term recruitment and operational plans
Exceptional interpersonal and written communication skills to engage diverse stakeholders
Strong project management skills to handle multiple priorities in a fast-paced environment
Proven ability to lead and motivate diverse teams, including temporary and seasonal staff
Preferred
Knowledge of election laws and procedures
Experience with voter registration systems or election management software
Ability to adapt to evolving technologies and electoral practices
Benefits
Health, Dental, Vision and Life Insurance
Optional Life and Disability Insurance
Optional Medical and Dependent Care Spending Accounts
Annual and Sick Leave
Fourteen (14) recognized Holidays
South Carolina Retirement System (SCRS) State Retirement Plan
Police Officers Retirement System (PORS - as applicable)
Optional Deferred Compensation Program
Longevity and Merit Pay Increases
Leadership, Professional and Skill Development Training
Employee Assistance Program
Employee Well-being Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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