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Warren Henry Auto Group · 4 months ago

Express Technician - Keys Auto Center

US-FL-Key West

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Warren Henry Auto Group is a prominent automotive service provider, and they are seeking an Express Technician for their Keys Auto Center. The role involves performing vehicle repairs, inspections, and maintenance while ensuring customer satisfaction and adhering to dealer standards.

LogisticsTransportation

Comp. & Benefits

Responsibilities

Receive repair orders from dispatcher and acquire keys to vehicle

Perform a thorough safety check and multi point inspection to determine if any additional service work is required

Record inspection findings into the MPI system and move flags to request parts pricing or consultant assistance

Check for any related service actions or bulletins

Test every battery

Perform requested services. Express services must be completed in 60 minutes or less

Expedite Express repair orders to the main shop technicians if 60 minute promise cannot be met

Communicate with the parts department for any needed parts

Return and attach parts return receipt to the repair order for any warranty repairs

Place any customer requested saved parts into a plastic bag or box and place the items in the trunk of the customer’s vehicle. Note the repair order that this task was completed

Turn in all removed parts to the parts department

Advise Service Consultant if repairs cannot be completed within time promised

Document a detailed description of the repair(s) performed to dealer and Infiniti standards

Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes

Verify that all repairs completed are correct and safe for vehicle return

Ensure the customer’s vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash

Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed

During any time a vehicle is not present in the stall the Express tech will clean the shop and shop equipment. This includes wiping down lifts, removing trash, removing tires, mopping and any other items that may need cleaning

If shop has been cleaned and a vehicle is not present in the stall Express tech will assist main shop techs and act in a helper/learning capacity

Express tech may be needed to fulfill other shop needs such as errands or assisting in a porter/driver capacity

Follow all federal, state and local regulations for disposing of hazardous waste

Use safety equipment and follow all safety rules when handling fluids and using equipment

Maintain all certifications and keep continuing education up to date with TOE and dealer standards

Maintain Compli and complete assigned modules in a timely manner

Maintain a well-groomed appearance and uniform while performing job duties or away at training

Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry

Maintain a pleasant working relationship with all dealership employees