NEOGOV · 4 months ago
Temp, PT IT Technician
Spartanburg County, SC
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $18/hrNEOGOV is a company associated with Spartanburg Community College, and they are seeking a part-time IT Technician. The role involves providing technical assistance to customers, recording issues and resolutions, and determining solutions based on customer needs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the first point of contact for on-site customers seeking technical assistance in person, over the phone or email
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Provide accurate information on IT products or services
Determine the best solution based on the issue and details provided by customers
Qualification
Required
High School Diploma required
Experience in customer service role
Ability to diagnose and resolve basic technical issues
Proficiency in English
Excellent spoken and written communication skills
Preferred
IT Technician Support experience
Experience with troubleshooting desktops, portable devices, web-based applications, and locally installed applications
Experience in support of end user technical experiences in an enterprise environment
Benefits
Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Prescription coverage and wellness benefits
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase